Client Relationship Manager

About Client:
The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries.
Salary Range: $110K-$120K/Annum
Job Description:

• A minimum of 5 years client involvement with a proven record of interacting with clients in a positive, professional and tactful manner.
• Understand system interfaces, the import/export of claims, eligibility, providers, accumulators, etc.
• Baseline triaging for all customer submissions.
• Communicate directly with customer to resolve problems.
• Work with other departments to research and resolve customer issues.
• Produce high quality work that is thorough, accurate and timely.
• Accurately maintain records while meeting reporting deadlines.
• Work with internal and external customers including all levels of management.
• Responsible for running and managing customer meetings.
• Detailed business knowledge of Health Plans or TPAs.

• 7-10 years Healthcare claims processing or Healthcare equivalent work experience.

• Client engagement manager profile with responsibility of growth (mining) of the account. He /she should have also managed accounts where multiple lines of business is being delivered – like platform implementation, Application support (AMS), operations (BPS) etc.
• Account manager experience for a payer account where platform implementation (Javelina or equivalent) play exists.

About ApTask:
Join ApTask, a global leader in workforce solutions and talent acquisition services, as we shape the future of work. We offer a comprehensive suite of offerings, including staffing and recruitment services, managed services, IT consulting, and project management, providing unparalleled opportunities for professional growth and development. As a member of our dynamic team, you'll have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success for our clients across diverse industries. If you are passionate about excellence, collaboration, and innovation, and aspire to make a meaningful impact in the world of work, come join us at ApTask and be a part of our mission to empower organizations to thrive.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com