Client Relations Specialist

Munizzi Law seeks applicants in the hopes we can welcome a new Client Relations Specialist to our growing business law and real estate practice. We are looking for a responsible individual to perform a variety of client-focused, administrative, and clerical tasks. This is primarily a client-facing position, so applicants must have outstanding customer service skills.

Schedule, Compensation & Benefits: The standard work hours for this position are Monday through Friday, 9 AM-5 PM. However, we have flexible Fridays and the large majority of the time the Firm closes at 2PM on Fridays. We provide a competitive base salary and review compensation on an ongoing basis to ensure employee salaries are reflective of their knowledge, responsibilities, and growth. We provide a 401(k) plan with company-matching contributions, unlimited PTO, and insurance benefits (health, dental, and vision).

Required Skills:

• Excellent oral and written communication skills.
• Must have a “customer-first” mentality.
• Must be able to function effectively in a busy, team-oriented environment.
• Strong organizational skills with the ability to multitask and balance competing priorities well.
• Proficient with Microsoft Word, Excel, and Google Workspace, including Gmail, Google Calendar, and Google Drive.
• High School degree; background in customer service and Client Relations; industry knowledge preferred but not required.

Position Responsibilities:

• Answer calls directed to the Firm, “triage” needs, and direct callers to the appropriate staff member.
• Correspond with staff, clients, external parties, referral sources, vendors, and others.
• Perform client intake and client management functions (i.e. perform legal client intake to determine the potential client’s needs, schedule appointments, and follow up with clients).
• Schedule appointments, and calendar critical events.
• Assist Firm members with day-to-day tasks.
• Organize and maintain client matters and documents in the Firm's electronic filing system.
• Maintain relationships with our referral sources (i.e. send thank you cards, maintain necessary tracking systems, etc).
• Perform receptionist duties in our Downtown DeLand office.
• Keep stock of office supplies and place orders when necessary.
• Send outgoing mail and distribute incoming mail to the appropriate person.

Who we are: Munizzi Law’s commitment to delivering exceptional experiences and skilled work-product allows us to become a partner sought out by businesses and individuals alike. Our core values are people first, team player, do what you say, and problem-solver. We exhibit these values both internally with our team members, and externally with our clients and referral partners. Our Firm takes pride in its family-friendly atmosphere, focus on creating a positive work-life balance, and having a down-to-earth culture–all without sacrificing a dedication to providing superior legal services.

Job Type: Full-time

Pay: $37,500- $45,000 per year starting, with the opportunity for performance-based bonuses

Job Type: Full-time

Pay: $37,500.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

People with a criminal record are encouraged to apply

Work Location: In person