Client Insights Analyst

Our Mission

As the world’s number 1 job site\*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

(\*comScore Total Visits, September 2023)

*
Day to Day*

The Client Insights Analyst is part of the Client Strategy, Insights, and Experience team and broader Sales Strategy team, specializing in insights for Public Sector Accounts. You will support Sales & Client Success by identifying sales opportunities, presenting data-driven recommendations, and aiding revenue goals attainment.

You’ll create data analytics, highlight clients’ return on investment with Indeed, and investigate raw data to produce new insights. The Insights Analyst will manage internal projects, collaborate across teams, and communicate skillfully. Using data expertise, they'll extract actionable insights and optimize operations. This role demands a proactive person with business acumen, critical thinking, and drive, capable of executing at scale.

*
Responsibilities*

• Drive client-facing analytics, drive revenue in Public Sector, prioritize best-in-class service, and employ data-driven strategies for selling and upselling.
• Have a passion for illuminating foundational truths through data, insights and storytelling at scale
• Maximize ROI in large accounts through tailored analysis and scalable automation for optimal service levels and delivery methods.
• Leveraging diverse data for actionable insights, guiding strategic investments across products and locations to meet client priorities.
• Influence clients/Sales leadership to take actionable recommendations through compelling narratives and fact-based storytelling
• Innovate new methodologies to answer client questions and to create efficiencies for the entire Client Strategy & Insights org
• Manage projects across teams and functional groups gaining consensus and driving them to completion

*
Skills/Competencies*

• Bachelor's with 4+ years of experience delivering data-led stories to clients in fields like technology, media, consulting, sales, marketing
• Engaging storyteller adept at influencing internal teams and external clients through compelling written and verbal presentations. Ability to vary levels of granularity based on audienceProficient in problem-solving, parsing large datasets, translating data into actionable insights, with a focus on maximizing return on investment.
• Technical skills (SQL, Tableau or similar) for data extraction, interpretation, and visualization
• Proactive in identifying opportunities, driving client partnerships, planning through ambiguity, and working across functions to address problems
• Self-directed with the ability to thrive in an unstructured ambiguous environment
• Willing to travel (10-20% of the time)

*
Salary Range Transparency*

NYC Metro Area 90,000 - 130,000 USD per year
US remote- 80,000-118,000 USD per year
Austin- 80,000-118,000 USD per year
Seattle- 90,000-130,000 USD per year
San Fransisco Bay Area- 90,000-130,000 USD per year

*
Salary Range Disclaimer*

The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.

Benefits - Health, Work/Life Harmony, & Wellbeing

We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company’s 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 12 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at https://benefits.indeed.jobs!

Equal Opportunities and Accommodations Statement

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Accommodations at 1-855-567-7767, or by email at accommodations@indeed.com. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
Fair Chance Hiring
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.

*
Indeed’s Employee Recruiting Privacy Policy*

Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site’s user and privacy policy found at https://www.indeed.com/legal, we also want to make you aware of our recruitment specific privacy policy found at https://www.indeed.com/legal/indeed-jobs.

Reference ID: 43768

Job Type: Full-time

Pay: $90,000.00 - $130,000.00 per year

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Application Question(s):

• How did you hear about this opportunity?
• Are you a current or former Indeed employee?

Experience:

• SQL: 2 years (Preferred)
• data analysis and data visualization: 4 years (Preferred)
• external customer facing: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: Remote