Client Insight Analyst

Job Summary:

The Revenue Cycle Business Analyst/Client Business Analyst partners with the Revenue Cycle Managers to extract financial data from various accounting and information systems and performs financial analysis and reporting of data. This position is responsible for preparing yearly revenue budgeting, proactively solving client issues, being knowledgeable on healthcare hot topics, and generating monthly client reporting.

Why Work for Advocate?

• Great benefits beginning day one to include Medical/Dental/Vision
• HSA, FSA, and Dependent Care FSA options are available
• HSA Wellness Program with $300 employer contribution
• Annual biometric screenings
• Company swag on day one
• Employee appreciation days
• Onsite gym reimbursement
• Beautiful new Dublin, OH location with natural light, standing desks, dual monitors, 3 coffee bars, self-serve market, and onsite café
• 401k with employer match: 100% on the first 3%, 50% on the next 2%
• A culture of promotion from within
• PTO and sick time
• Ten paid holidays to include the day after Thanksgiving and Christmas Eve
• Consistent Monday through Friday schedule
• Referral bonuses
• Potential for hybrid work schedule
• Parental leave
• Employer-paid short/long-term disability and Life/AD&D
• Employee of the Month bonuses

Essential Job Functions:

• Assists Revenue Cycle Manager by utilizing various internal software systems to extract data, analyze information, and effectively report on findings.
• Assists in the preparation of yearly revenue budgets and generation of month end KPI tracking.
• Improves client financial results by monitoring data, identifying variances and trends, developing resolutions, and making recommendations to Client Manager.
• Responds timely to Revenue Cycle Manager requests to meet their needs and expectations.
• Participates with Revenue Cycle Manager in regularly scheduled client calls, and occasionally attends client site visits.
• Fills in for Revenue Cycle Manager as needed.
• Conducts industry research and participates in continuing education to develop strong healthcare and radiology industry knowledge.
• Performs other related duties as assigned.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Management maintains the right to assign or reassign duties and responsibilities to this job at any time.

Required Skills:

• Analytical skills, mathematical and number skills, critical thinking
• Financial analysis, budgeting, and accounting skills.
• Communication skills, both written and verbal.
• Strong systems and technology aptitude, excellent Excel skills.
• Ability to demonstrate high levels of initiative and the desire for professional growth.
• Ability to develop strong internal and external relationships.
• Strong sense of customer service and responsiveness.
• Strong interpersonal skills to effectively work and communicate with all levels in the organization.
• Occasional overnight travel may be required.

Education and Experience:

• Bachelor’s degree in Finance, Accounting, or related field, or 2+ years of equivalent experience, required.
• At least one-year experience in healthcare environment preferred.
• Proficient in Microsoft Excel, including a strong command of advanced functions, pivot tables, charts, graphs, and report generation.

Physical Demands and Physical Work Environment:

• In-Office/Hybrid Employee
  • Physical Demands: This role routinely uses standard office equipment such as computers, typing, looking at computer screens, inbound and outbound phone/video calls, photocopiers, filing cabinets, and fax/scan machines. Sitting for long periods of time, walking to and from different areas of the building, pushing/pulling/lifting/carrying up to 10 pounds, etc.
  • Physical Work Environment: This job operates in a professional office environment. The parking lot for the building is large and walking is required to approach and enter the building lobby. The office is located on the third floor and is accessible through the building lobby via elevator or stairs. To enter into and maneuver around the office, doors up to 10 pounds must be either pushed or pulled.
• Remote Employee
  • Physical Demands: This role is largely sedentary and requires long periods of time sitting, typing, looking at computer screens, inbound and outbound phone/video calls, other standard office equipment, etc.
  • Physical Work Environment: This role is fully remote which means the individual will work from their own home.

EEO Statement:

ADVOCATE Revenue Cycle Management does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

blinJob Code: ADVRCM