Job Description
If you want to take pride in the work you do, be valued for your contributions to the team effort, have a lasting career in the service industry, be part of a growing company, and have fun with your colleagues, we are looking for you! A high-level Home Management Company with a reputation for excellence in service is seeking a Client Coordinator.
General Duties Include:
- Ensure all contractual obligations are met. This includes routine home inspections and preventative maintenance planning and coordinating with the team and Subcontractors.
- Primary interface for clients
- Responsible for routine communication with Clients to keep them updated on their home
- Go-to Resource for the team to understand primary concerns of clients and coordination of visits
- Responsible for account life cycle management from client on-boarding to client sign-off of small projects and repairs.
- Work to develop a home maintenance recommended plan for each account.
- Ensure long-term home maintenance plan is developed and communicated to the client
- Work to foresee future issues and help client plan accordingly
- Troubleshoot any non-predicted issues and develop best course of action to remedy
- Position requires a combination of time in-office and on-site for account management. All travel is local.
Candidates Should Possess
- 2 years of experience in the Construction or Home Inspection Industry
- Strong communication skills
- Strong work ethic and professional standards
- Interpersonal skills and customer relations
- Ability to handle multiple tasks and remain organized
- Strong working knowledge of Google Suite products. Salesforce experience a plus.
- Bachelor's degree or equivalent
Compensation And Benefits
- Secure employment with a competitive salary
- Medical Insurance
- Paid time off
- Holiday pay
- Life Insurance
- Home Maintenance benefits
If you would like to discreetly hear about this opportunity, please send a confidential resume to info@Nautilusco.com along with professional references. You can also call our office at (843) 647-6224.