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Form of workSt. Francis Animal Hospital is actively recruiting our latest and greatest team member! If you aren't familiar with us, we are an 8 doctor urgent care/gp practice in Vancouver, WA.
If we've learned anything during the pandemic, it's that our people are the heartbeat of St. Francis. They've stuck by us through numerous changes: in hours of operation, management, and DVMs.
Through these changes, we have solidified into one heck of a team - one that truly enjoys working together, so we are very selective with new recruits. No drama, no bs - just dedicated, empathetic, and open minded folk looking to have a good time doing what they are passionate about - helping pets! Qualifications Excellent communication skills and the ability to work effectively and efficiently in a fast paced environment.
Models a professional and courteous manner with staff and clients. Must have active listening, critical thinking, complex problem solving, time management, judgment and decision making skills. Commitment to ongoing educational development and growth.
Must be able to handle the physical and emotional aspect of work in a veterinary clinic environment, including euthanasia. Hours/work schedule We are 7 days a week from 8a-8p, with team members expected to work at least one weekend shift. We are closed all major holidays, so no fighting for time off!
We truly offer flexible scheduling! Do you want 3 12s? 4 10s?
5 8s? We've got you covered. PTO - we work around your time off!
Benefits Our parent company is NVA, but you would never know! They do not meddle with day to day operations AT ALL. They are however, great about supporting us with medical/dental/401k benefits management.
CE? Bring it on! Local or across the country, just bring back those sweet knowledge tidbits for the team!
We'll pick up the tab! Scrubs are on us! You pick 'em, we pay for 'em!
We have a gym on-site! And a massage chair! And a snack shop!
Also, please bring your dog to work! We have TONS of space for them! Speaking of pets, all your pet care is 50% off, plus complimentary exams and labwork!
Plenty of on-site parking and walking distance to numerous restaurants and coffee shops! Other requirements Responsible for greeting clients, determining the needs of the clients and patients, and completing the check-in and check-out process. Models a professional and courteous manner with staff and clients.
Follows established policy and procedures in scheduling clients for prompt treatment of ill and/or injured patients, as well as proper scheduling of patients in need of vaccinations, rechecks, surgeries, in-hospital procedures, and other services that require the doctors' and technicians' time. Helps with client reminders for annual health assessments, parasite checks, dentistry, senior care, etc. Pulls patient charts for daily scheduled appointments and collects information to make necessary updates, including the creation of new charts, when appropriate.
Assists technician in filling prescriptions with appropriate medication and providing routine instructions to owners on the proper administration of the medication. Performs over-the-counter sales of merchandise such as food and special diets, shampoos, flea and tick control products, heartworm, etc. Demonstrates a technical knowledge of products and is capable of assisting clients with their product needs.
Invoices clients, collects fees, makes change, imprints credit card forms, and obtains authorization for credit charges following the credit policies of the hospital. Demonstrates basic emergency procedures and can give proper information on transporting the patient to the hospital. Responsible for advising hospital staff about incoming emergencies.
Maintains appearance and cleanliness of the waiting room and reception area, including re-stocking of products, office supplies, client educational materials, hospital brochures, etc. Prepares and sends welcome letters, new client information packets, referral and thank you letters, condolences, long wait notes, and other correspondence for the doctors and/or Hospital Manager. Demonstrates a full working knowledge of PIMS procedures and functional applications.
Competitive pay from $16.28-$21/hr. depending on experience. EEO employer.
