Client Access Representative

Job Description:
CLIENT ACCESS REPRESENTATIVE - CUSTOMER SERVICE
Marshfield, Missouri
Full Time (40 hours)
Monday through Friday - Day Shift
The Client Access Representative is responsible for receptionist and clerical duties in our clinic and will schedule clients, collect payment, and maintain current and updated client paperwork. The Client Access Representative is the face of the organization for all visitors and is responsible for the first impression we make.
Job Duties:

• Provide excellent customer service to all clients, staff and leadership team
• Represent BBH in a professional, collaborative and relevant manner
• Schedule/reschedule client appointments
• Client Intake paperwork
• Collect client cost share for appointment
• Work with provider on provider cancellation lists
• Maintain and update provider cancellation lists
• Correctly fill out daily deposit logs
• Scan documents to the chart

Qualifications:

• High School Diploma or equivalent
• Previous customer service experience (preferred)
• Microsoft Office Suite experience
• Ability to work with computers
• Excellent typing skills
• Excellent organizational skills

CLIENT ACCESS REPRESENTATIVE
CUSTOMER SERVICE
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Burrell is a Smoke and Tobacco Free Workplace.