Address
SalaryBenefits:
401(k) matching
Continuing education reimbursement
Dental insurance
Referral program
Vision insurance
1. Computer software to be used :
Microsoft Word, Excel, SharePoint.
2. Knowledge, skills, education, and/or experience:
Clerical Skills/ Experience in conducting investigations or managing a pipeline of cases, desired.
3. Mandatory skills/certification(s) Requirement:
Verbal communication, Good written communication, good phone skills, attention to detail, proficient in Microsoft Word, Proficient in Excel,
4. Duties/Responsibilities:
Microsoft Word, Excel, SharePoint.
2. Knowledge, skills, education, and/or experience:
Clerical Skills/ Experience in conducting investigations or managing a pipeline of cases, desired.
3. Mandatory skills/certification(s) Requirement:
Verbal communication, Good written communication, good phone skills, attention to detail, proficient in Microsoft Word, Proficient in Excel,
4. Duties/Responsibilities:
- Answer incoming calls
- Log inquiries and complaints to the Division of Banking.
- Bulk Mailing
- Generate reports using SharePoint and Excel
- Manage large amounts of data (filter, categorize)
- Audit Consumer complaints to ensure entry into various systems.
- Enter complaint data into various systems.
- Work closely with investigators in creating and managing complaint files.
