Address
SalaryPosition Overview:
The primary responsibility of the Cleaning Specialist II is to clean public areas of the property as assigned and to ensure the highest standards of cleanliness and service.
All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.
Essential Duties & Responsibilities:
- Provides unmatched service to guests at all times.
- Provides accurate directions and information for guest inquiries and is knowledgeable about all aspects of The Venetian Resort’s services, features, attractions, promotions and special events.
- Biohazard cleanups.
- Shampoo and extract all casino carpeting; strip and wax hard floors; clean furniture; perform high cleaning.
- Cleans public areas of the property as assigned.
- Make progress on multiple assignments under time constraints.
- Be a clear thinker, remaining calm and resolving problems using good judgment, follow directions thoroughly, work with minimal supervision.
- Works in an appropriate non-hazardous manner avoiding self-injury and unsafe work methods.
- Report any maintenance deficiencies and handles guest requests or complaints.
- Perform job functions with attention to detail, speed and accuracy.
- Must be regularly checked by supervisor to ensure proper handling of equipment and proper lifting techniques.
- Safety is an essential function of this job.
- Consistent and regular attendance is an essential function of this job.
- Performs other related duties as assigned.
Additional Duties & Responsibilities:
Additional Duties & Responsibilities:
Company Standards of Conduct
All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.
Additional Duties & Responsibilities:
Minimum Qualifications
- 21 years of age.
- Proof of authorization/eligibility to work in the United States.
- High school diploma or equivalent.
- Must be able to obtain and maintain any other certification or license, as required by law or policy.
- 1 year of experience cleaning janitorial or housekeeping duties preffered.
- Must be able to demonstrate the ability to read, understand and follow all MSDS and OSHA Guidelines, to follow all safety practices, to follow instruction regarding extraction, shampooing, spotting of carpeting and for stripping and waxing floors.
- Previous knowledge of proper chemical handling preffered.
- Must be able to communicate on a two-way radio.
Minimum Qualifications:
- Ability to operate a commercial vacuum cleaner as necessary.
- Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
- Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner.
- Must be able to address stressful situations with clients with dignity and the utmost tact and politeness.
- Ability to communicate clearly and effectively in English, both in spoken and written form.
- Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
- Must be able to work varied shifts, including nights, weekends and holidays.
Physical Requirements:
Must be able to:
- Lift or carry 75 pounds, unassisted, in the performance of specific tasks, as assigned.
- Physically access all areas of the property and drive areas with or without a reasonable accommodation.
- Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
- Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
- Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
- Work in a fast-paced and busy environment.
- Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
