Job Description
Looking for a self-motivated, detail oriented, Claims Specialist.
The position offers the ability to work from home within an hours travel time of our Knoxville Offices.
Great attitude, commitment, and dedication is the foundation of our team!
Job responsibilities
- Pursue an understanding of master policy language and information in relation to claim situations
- Effectively manage incoming correspondence from multiple mediums
- Collect all needed documentation for various claim submissions
- Provide accurate, valid, and thorough information to assist the client in determining the course of action
- Procure vehicle NADA values from CARFAX
- Review and submit claim payments or denial letters in a timely manner
- Orchestrate multiple vendors involved in claim assigned to you
Required Skills
- Strong organizational skills
- Excellent time management skills to balance work load
- Ability to learn new processes, systems, or guidelines
- Analytical ability to evaluate information
- Strong multitasking skills
- Technical ability to work within several software systems
- Attention to detail to ensure accurately processed claims
Communication Methods
- Web-based phone system
- Live Chat
- Letters
- Microsoft Team chats
Position Benefits
- Health, Dental, Vision, Life Insurance (optional)
- 401K contribution
- 14 Paid Federal Banking Holidays
- Remote work
- Paid overtime for those that want it
- Great team environment
Job Type
- Full-time; Monday - Friday 8:00AM to 4:30PM (flexible)
Salary
- $16.00 - $18.00
ISI encourages development of employees into other positions as the company grows year over year since 1992.
Thank you for your time and interest!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
- Remote
Work Location: Remote