Claims Analyst(Korean-English Bilingual)

TITLE: Claims Analyst(Korean-English Bilingual)

POSITION TYPE: Regular, Full-Time (LOCATION: Englewood Cliffs, NJ)

ABOUT LX Pantos: LX Pantos is a leading logistics service provider in the global market operating in 40+ countries throughout Asia, North and South America, Europe, CIS, the Middle Ease, and Africa creating 350+ networks. We are the largest logistics company in Korea and 26th in the global market and are one of the world’s top ten sea freight forwarders by volume.

LX Pantos America, INC is a fully fledged 3PL provider offering comprehensive warehouse & distribution(W&D) service to LG Electronics and companies in home appliances, machinery, automobiles, electronic parts, construction materials, furniture, clothes, CPG, e-commerce and many other industries in the US.

“Jeong-do Management” is our mode of behavior to implement our management principles of ‘customer-value creation’ and ‘people-oriented management’.

WHO we’re looking for: LX Pantos is a leading logistics service provider in the global market. In our business, customer satisfaction comes before anything else. We are relentless in our efforts to provide the optimal services that every customer requires. We are looking for a Claims Specialist, who will, with passion and innovation, deliver higher customer value that goes beyond logistics services to all our customers.

CORE ROLES & RESPONSIBILITIES:

1. Monitoring and handling logistics claims and other liabilities

-Carrier Claim, WH Discrepancies, Compliance

-On-time claim delivery and follow-up

2. Liability Recovery Management (Account Receivable)

-Weekly reporting of recovery status

-Analysis of collection rate and projected loss (Yearly, Monthly)

3. Analysis of customer/carrier issues

-In-depth analysis of problematic carriers

-Escalate customer issues to LGE Electronics

4. Accounts Payable to Vendor

-Validating and submitting payment via payment plans

REQUIREMENTS:

• Bachelor’s degree required
• Detailed oriented, organized, great time management skills, efficient
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• 3-5 years of relevant experience
• Excellent problem solving and analytical skills
• Korean-English bilingual is a plus

Benefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and generous PTOs/ paid holidays

Job Type: Full time, Regular, Exempt Position

Job Location: Englewood, NJ 07632

Business Hours: Mon-Fri 08:00 AM to 5:00 PM

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Work setting:

• In-person

Work Location: In person