Claims Admin-Risk Management

About USS:
You may not always notice United Site Services, but we are always there - at construction sites, industrial facilities, and live events all across America. We take pride in providing essential services like portable restrooms, hand hygiene solutions, temporary fence, trailer solutions, roll off dumpsters and more, for customers across the country. From state parks to the largest music festivals in the nation, our team is on the road and behind the scenes helping our customers create easy, safe and clean experiences for their employees or patrons. Join a company that makes a difference in communities across the country while providing for yourself and your family.

DESCRIPTION

Preferred
Preferred
4 Year / Bachelors Degree
in any field of study
Property & Casualty Adjuster License

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of data management systems and processes (i.e., Outlook, Claims Management Systems, Excel Spreadsheets, Internet, Word, PowerPoint, etc.)
• Strong interpersonal and communication skills and the ability to work effectively with people in a wide range of positions
• Excellent oral and written communication, including presentation skills Ability to document work in progress
• Ability to read and interpret documents (i.e., accident forms, medical/legal documents, etc.)
• Bilingual skills are a plus (English and Spanish)
• Ability to work independently while maintaining all deadlines and critical date obligations
• Effective time management and organization skills
• Detail-oriented mindset with the ability to constructively challenge the status quo
• Solid knowledge of data modeling software
• Ability to establish credibility quickly and possess the ability to develop productive business relationships
  Physical Requirements:

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.
Qualifications:

Responsibilities:

• Review incident reports. Request additional information, supporting documents, photos, videos etc. to establish a complete investigation
• Enter information into Claims Management System (CMS), and utilize CMS to report, manage, and diary caseload, thru claim resolution
• Evaluate each incident/injury to determine if In-House claim, or report to Third Party Administrator (TPA), using established claims protocol
• Adjust (determine liability, settle, deny etc.) in-house auto, general liability, or small internal injury claims to closure
• Maintain communication with Operations Managers, Safety Managers, claimant/USS customer, and/or injured worker
• Coordinate and administer ongoing investigations, relative to worker’s compensation, auto and general liability insurance claims and work with internal and external partners to establish and execute action plans to achieve favorable claim resolution. Review claims status and action plans using advanced problem resolution skills
• Request/review injured worker medical status reports. Provide Wage Statements and other information, as requested by WC adjuster
• Negotiate return to work with our without job accommodations via the claimant’s physician Human Resources, Ops Manager, and ADJ
• Communicate any significant changes, problems, or concerns to Claims Manager
• Request and monitor settlement requests – provide claim summaries to Risk Manager/Sr. Corporate Counsel
• Work closely with TPA adjusters and Medical Providers to monitor the progression of claims to final resolution
• Pursue 3rd party claims, to seek subrogation for USS damages
• Manage and maintain a record of all losses and assist all risk management and safety personnel to reduce all losses for advocate sites
• Coordinate, facilitate, and participate in claim meetings and reviews with internal and external partners
• Support Legal Dept. with litigated claims- coordinate requests
• Perform other duties as assigne