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SalaryPosition Description : Chubb Insurance Solutions Agency, (CISA) is a $500 million premium operation licensed in all 50 states and surplus lines. This position requires knowledge of various Chubb systems to process incoming endorsement requests; follow up on open underwriting items and correspondence. Ensure all communication is well documented in the agency management system. Answer incoming calls during peak call volumes.
Essential Job Functions:
- Assist Account Executives with Various Job Functions
- Endorsement Processing
- Answer Mortgagee Phone Calls and Overflow Calls
- Follow-up on Cancellation Requests
- Follow-up on Underwriting Correspondence
- Follow-up on Non-Masterpiece/Manual Transactions
- Home Appraisal Follow-up and Tracking
- Process Renewal Rewrites
- Assist manager with General Email Box Inquiries
Performance Skills:
- Excellent verbal, written, phone and interpersonal skills
- Ability to set priorities and meet deadlines
- Possess excellent organization and time management skills
- Strong analytical and decision-making ability
- Excellent Customer Service Skills
- Ability to work independently in a fast-paced team environment, adjusting to changing priorities
- Must be able to ensure complete confidentiality
Technical Skills:
- Personal Lines experience
- Knowledge of Microsoft word and Excel
- Knowledge of the Masterpiece, PLS and inquiry systems preferred
- Knowledge of Personal Lines underwriting a plus
Competencies:
- Team player
- Problem solver
- Resourceful
- Personal accountability
- Objectivity
- Self-starter
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
