Address
Form of workAbout Berkeley
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles , our Principles of Community , and our Strategic Plan .
At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu .
Departmental Overview
The Access Services Division has leadership for planning and coordinating access and circulation policies and procedures across the UC Berkeley Library.
Additionally, the Access Services Division consists of the following units - Library Privileges, Doe/Moffitt Circulation Services, Information and Welcome Desks Services, Newspapers/Microforms Library and Current Periodicals, and Stacks Maintenance.
The Doe/Moffitt Circulation and Gardner Stacks unit is the largest circulation services unit in the Library System, handling more than one million circulation transactions annually, loan of electronic devices, and the largest undergraduate course reserve operation. The Gardner (MAIN) Stacks collection management includes daily oversight and strategic planning for a 2.7 million volume collection housed on campus and retrieval for the 3 million volumes of the collection shelved at the Northern Regional Library Facility. This unit controls access to the Gardner (MAIN) Stacks, group study rooms, and 65 Doe (Medium Rare collection). The unit follows the overall guidelines, policies, and priorities of the Library, under the direction of the Head of the Access Services Division.
Application Review Date
The First Review Date for this job is: February 16, 2024
Responsibilities
- Circulation: Adds volume/copy information and changes circulation codes in local online catalog; handles difficult communications and complaints referred from lower-level staff; corresponds with faculty, staff, and other patrons.
- Serves as the sole library career staff during the Late night/early morning hours (Monday through Friday 2am-11am during the semester).
- Explains and interpret library policies and procedures (enforce policies when necessary).
- Assists library users at the Circulation Desk, including checking out/in, renewing and placing holds on library materials, requesting material from NRLF, reserving and monitoring study rooms, and checking out electronic devices.
- Answers user inquiries (in person, via email or telephone).
- Serves as work leader training, assigning tasks, and monitoring the performance of circulation desk student library employees working the late shift.
- In addition, provides support to Information Desk student library employees and Library Security as needed, especially emergencies.
- Assists the Circulation Supervisor with electronic devices, including re-imaging machines, checking for damage, maintaining inventory, and monitoring usage.
- May assist with compiling electronic device use statistics.
- Assist the Circulation Supervisor with day-to-day circulation related duties, including handling snags, maintaining statistics, editing and updating item records, and other record cleanup projects as assigned.
- Reference and Instruction: Serves at a reference desk or general public service desk providing routine information.
- Maintains a regular Privileges Desk assignment (in person and online via LibAnswers) assisting library users: issues library cards and borrowing privileges, interprets library policies and procedures as related to library access and borrowing, and resolves problems, and answers questions regarding billing or borrowing issues.
- Replies to users regarding circulation policies or billing questions, and refers privileges/borrowing inquiries to the Privileges Desk.
- Serves as a member of the e-reserves operations team processing course reserves request lists in a timely manner.
- Performs bibliographic checking of citations provided by faculty members to determine whether the Library owns an item requested for course reserves.
- Works with e-reserves coordinator to find alternatives, if the Library does not own the requested material.
- Follows process for purchasing requests as outlined by e-reserves coordinator.
- General knowledge of library practices and procedures, which may be acquired through library experience, specialized training, or relevant academic preparation.
- Experience with circulation services and/or technical processing in a library.
- Recent experience with an integrated library system (ILS) and understanding of ILS bibliographic, item and holdings records.
- Excellent analytical, organizational, problem solving, interpersonal, and communication skills.
- Experience using common software applications, such as Microsoft Office Suite (Word, Excel, Access, PowerPoint), Google Drive (Docs and Spreadsheets), cloud data storage, such as Box, and email applications, such as Gmail, Outlook or bCal.
- Academic library experience.
- Alma ILS experience.
For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted salary or hourly range that the University reasonably expects to pay for this position is $25.75 (step 1.0) - $26.28 (step 2.0).
- This is a 100%, full-time (40 hours per week), career position that is eligible for full UC benefits.
- This position is non-exempt and paid bi-weekly.
