Address
Form of work- Provide quality member service to the membership/program participants.
- Responsible for enrolling all participants into Y-Club and camp
- Responsible for maintaining and updating enrollment status of all participants in the Y-Club/Camp programs.
- Responsible for communicating effectively with Site Directors regarding new enrollments and accounts receivable.
- Must be comfortable to call account holders and notify them of balances due and organize a suitable repayment option in accordance with YMCA policies.
- Must be able to effectively communicate all policies and procedures to current and future participants.
- Must be able to handle large call volumes throughout every day from parents and staff members.
- Responsible for creating all paperwork for record keeping at each school site.
- Put together parent packets and communicate with parent on how to pick them up at the beginning of each school year.
- Responsible for the clerical, computer entry, record keeping and other administrative duties in accordance with the branch and association policies.
- Serve as a member of the Child Care/Camp Department staff.
- Responsible for providing quality member service, retention and satisfaction.
- Ensure zero tolerance for abuse and actively participate in the protection of youth and teens.
- Performs all other duties as assigned.
The YMCA Welcomes a Diverse Workforce
Equal Opportunity Employer M/F/D/V
The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.
