Chief Operating Officer

For nearly three decades, our client has been the market leader in portable sanitation and temporary climate control. They provide portable sanitation for commercial, construction, industrial, agricultural, special events and disaster relief, as well as heating and air conditioning rentals for special events and construction.

Job Overview

The primary function of a Chief Operating Officer is to manage the ongoing operations and processes of a business. The COO controls various business operations and implements the company’s strategic initiatives. They oversee the creation of budgets and financial reports, create strategic goals and direct employees toward achieving the company’s vision and mission. The Chief Operating Officer handles most of the internal affairs of the company and usually has extensive experience with designing operating strategies and building teams to achieve these goals. They also create reports to inform the Chief Executive Officer and other stakeholders of the company’s performance.

Duties and Responsibilities

• Assist executive team members in creating, growing, and building a world class, industry leading organization.
• Provide management to staff and leadership to the organization that aligns with the company’s business plan and overall strategic vision.
• Drive company results from both an operational and financial perspective working closely with the CFO, CEO, and other key executive team members.
• Works with other c-level executives on budgeting, forecasting and resource allocation programs.
• Promote a safe work environment.
• Evaluating company performance and recommend strategies to improve results.
• Improve operational field processes, policies, and practices to achieve goals.
• Assessing and enhancing the efficiency of internal and external operational processes.
• Leading and motivating team to achieve sales and organizational objectives.
• Collaborating with management and other stakeholders to raise capital and carry out other business expanding strategies.
• Establishing policies that will improve and promote company vision and culture.
• Mentoring and inspiring employees to achieve organizational objectives.
• Overseeing the daily business and administrative operations and improving operating procedures for optimal efficiency.
• Collaborating with CEO in setting and driving organizational vision, operations strategy, and hiring needs.
• Translate strategy into actionable steps for growth, implementing organization wide goal setting, performance management, and annual operations budgeting.
• Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met.
• Ensure effective recruiting, onboarding, professional development, performance management, and retention.
• Ensure Compliance with local, state, and national business regulations, and take appropriate action when necessary.
• Partner with manager to develop and implement new plans/ideas that will enhance the operations of the company at large.
• Hire, fire, recognize, reward, discipline, and manage performance of all operations team members.
• Focus on efficiency and continuous improvement.
• Prepare and present to supervisor monthly, quarterly, and annual budgetary statements by branch, analyzing costs and expenses versus revenue.
• Engage with and solve escalated customer issues and incident reports.
• Ability to develop a three-year forecast to prepare for departmental equipment needs for all branches.
• Verify physical inventories of equipment (including trucks, trailers, portable restrooms, etc.)
• Maintain Company fleet image as a daily task or as directed.
• Performs other duties as directed.

Knowledge, Skills and Abilities

• Five or more years of experience in executive leadership role.
• Excellent leadership skills, with steadfast resolve and personal integrity.
• Understanding of advanced business planning.
• Solid grasp of data analysis and performance and productivity metrics.
• Ability to diagnose problems quickly and foresee potential issues.
• Good analytical, attention to detail, and problem-solving skills .
• Exceptional interpersonal and professional image skills.
• Excellent written and verbal communication skills.
• Experience in developing/maintaining strong, long-term team members.
• Self-Starter, demonstrated ability to work productively with minimal supervision.
• Able to travel to any/all branches on a regular basis.
• Ability to work additional hours during peak business seasons including weekends and special events.
• Ability to work both independently and as part of a team.
• Shows adaptability as new processes and/or new lines of business are put into place.

Education and Experience

• Business development
• 5 to 10 year’s related experience in the field or in a related area or a combination of education and relevant experience