Address
Form of workPOSITION TITLE: Chief Human Resources Officer
DEPARTMENT: Administration
REPORTS TO: President/Chief Executive Officer (CEO)
POSITION SUMMARY
At the Cleveland Rape Crisis Center, our team works hard every day to support survivors of sexual violence and human trafficking. We are looking for a Chief Human Resources Officer (CHRO) to bring about substantial change, influencing not just our organization's culture, but also contributing to improving the lives of our clients and ending sexual violence in our city.
Working directly with the CEO and Executive Leadership Team, the CHRO leads organization-wide HR department operations, provides strategic guidance to senior leadership on employee relations and communication, and develops, improves, and reinforces talent strategies, structures and processes. This person will supervise the HR team, including a Senior HR Manager and HR Generalist. This person must be comfortable working both “in the HR trenches” as well as at the “50,000 foot” level.
The CHRO will cultivate and nurture a trauma-informed organizational culture that embodies our values and helps employees of diverse backgrounds feel safe, welcome, and included. This leader will also attract, retain, engage, motivate, and develop talent for our organization.
This is a terrific opportunity for a HR leader to “roll up your sleeves” and work with an engaged staff and leadership team. If you’re an HR leader looking to enhance organizational culture and be hands-on leader to support our mission-driven staff, you’re in the right place!
ESSENTIAL DUTIES AND RESPONSIBILITIES
Strategic Human Resources Leadership:
- Serve as the senior leader representing the HR function, with leadership responsibilities for all aspects of Human Resources management as well as an important thought and action partner with all of CRCC’s senior management.
- Provide staff liaison for the HR Committee of CRCC’s Board
- Manage the performance management philosophy, ensuring goal setting and performance review processes, providing appropriate coaching to managers and employees on an ongoing basis
Human Resource Operations:
- Develop and oversee the selection process for all hiring, including recruiting for selected positions. Ensure management and execution of new hire onboarding and orientation programs.
- Design and develop succession planning processes to ensure the development and retention of high potential employees, as well as to manage the risk for key positions in the organization
- Participate in decisions on total rewards programming and approach in support of the organizational culture and budget, including the mix of base and variable pay
- Partner with financial operations colleagues to ensure payroll and benefit programs are implemented and aligned with the organization’s mission, goals and operational guidelines
- Develop and evolve all policies on an as-needed regular basis
- Ensure compliance with local, state and federal laws and regulations related to employment, partnering with employment counsel as needed
Diversity, Equity, and Inclusion Leadership:
- Together with the President/CEO, champion the importance and value of a diverse and inclusive environment and lead the development of a vision and effective strategy to create a culture of equity, inclusion and belonging for employees of all backgrounds
- Provide strategic and programmatic leadership for diversity, equity and inclusion initiatives
- Serve as the organizational sponsor and lead for the employee-based Equity & Inclusion Council
- Advise the Board of Directors, the Board Racial Equity Committee and senior leadership on strategies and best practices in areas of diversity, equity, and inclusion
Organizational Development – Culture:
- Steward CRCC’s organizational culture, ensuring organizational policies, procedures and behaviors are aligned and live up to the cultural goals and values.
- Lead ongoing activities within CRCC to enhance understanding and application of these values
- Serve as a trusted advisor to employees and leadership regarding culture and organizational health
- Drive strategy for internal communications and collaborate with the communications team to execute change management and communication initiatives
- Foster a conducive working environment through employee relations activities and proactive communication and coaching
- Support agency with maintaining accreditation, certification, and compliance to programmatic standards
QUALIFICATIONS:
- Bachelor’s degree in Business, Human Resources or related field; MBA or Master’s in Human Resources Management, Organizational Development or related preferred
- 8+years of relevant HR experience, preferably within a nonprofit environment (including 3+ years acting as the HR functional lead for an organization or business unit)
- 5+ years experience leading diversity, equity and inclusion and change management initiatives preferred
- Experience providing coaching to an internal client base
- Human Resources Related Certifications preferred (PHR, SPHR, SHRM-CP, SHRM-SCP, CDE and/or CDP)
- Outstanding communication and interpersonal skills
- Ability to collaborate and work with senior management to establish and maintain collaborative partnerships and provide thought leadership
- Ability to apply state and federal employment regulations to complex employee relations situations
- Proficient in HR/Payroll software (e.g. Paycor)
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
- Ability to use electronic databases and videoconferencing tools (e.g. Zoom, MS Teams)
Cleveland Rape Crisis Center is dedicated to building a culturally diverse and pluralistic staff committed to teaching and working in a multicultural environment. Qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender, identity/expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
