Check In Team Lead

SUMMARY

Check In - Interviews new patients and records accurate data on appropriate systems by performing the following duties.

TOP ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Welcome and Check In patients in person and on the phone
• Obtain patient demographics carefully and accurately
• Protect patients' rights by maintaining confidentiality of medical, personal and financial information
• Assists in keeping work area and patient waiting areas clean
• Collects co-pays
• SUPPORTS MISSION, VISION AND VALUES OF THE CORPORATION.

EDUCATION and/or EXPERIENCE

One year certificate from college or technical school; or related experience and/or training; or equivalent combination of education and experience.

WORK ENVIRONMENT

Works indoors and near others. Environment may vary from quiet to noisy or distracting.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, and sit. Must have the ability to type information into a computer and converse on a phone.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one to patients, patient’s family or friends, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.