Certified Orthodontic Dental Assistant

PURPOSE- We offer a very competitive salary and benefits package as well as growth opportunities to our full-time employees. Our benefits include medical, dental, and vision. We also offer paid time off, company holidays and much more! We are looking for an Orthodontic Assistant ready to make a difference in the lives of families. Below is a brief description of what the job would entail. You will thrive here if you are someone who wants to grow professionally while serving your community at the same time.

JOB RESPONSIBILITY- The Orthodontic Assistant is responsible for the day-to-day functions of the orthodontic operations. Also the Orthodontic Assistant will assist clinically as needed and help with the management of the ortho team and orthodontic line of business.

As an Orthodontic Assistant, one of the main functions of this role is to ensure new patient growth in the form of new ortho “starts” each month. You will also have additional responsibilities and must possess strong talents in leadership and organization.

General Requirements Include:

· The Orthodontic Assistant should be able to successfully manage others by delegating duties and tasks when needed to achieve direction and organize the flow in the clinical area ensuring that it is operating efficiently and the expectations and needs of all patients are met. The Orthodontic Assistant must have the ability to exercise a high degree of independent decision making with sound judgment and with little supervision.

· The Orthodontic Assistant must demonstrate confidence and professionalism by showing a sincere interest in leading the clinical team and inspiring others. He or she is expected to lead and mentor the clinical team by identifying the strengths and weaknesses and coaching them to help better develop the team. They will help continue to assist in any training of each team member and create a productive work environment for all employees daily.

· Report directly to the Group Practice manager and the Corporate Management team to discipline and participate in the clinical employee performance reviews. The Orthodontic Assistant will maintain upkeep of the clinic, storage, inventory, digital images, materials, and product maintenance. Be responsible for the ordering of supplies and reviewing daily inventory to ensure proper inventory levels according to the office’s need and budget. Supply orders will be placed monthly.

· Held staff to the highest integrity by adhering to all government regulations and company standards.

· Responsible for the operational readiness, appearance and presentation of the team and work environment.

· Responsible for spending time with patients seeking Orthodontic care and providing knowledge around questions related to planned treatment, corresponding fees, and financial ledgers.

· Orthodontic Assistant will carry their title when traveling from location to location and will be held accountable for carrying out these responsibilities if in another location.

· Responsible for the schedule and staffing to accommodate patient flow.

· Learn and comply with MDC’s administrative procedures and follow policies listed in the employee manual to ensure consistent standards.

· Maintain patient confidentiality through HIPAA compliance. Ensure any release of patient information is done according to the Company guidelines.

· Attending and participating in all office meetings, continuing education events and morning huddles.

· Understand how to work effectively within the office, partnering with the Group Practice Manager, Office Manager, Orthodontic Biller, Orthodontic Front Desk Coordinator, Doctor(s), and other staff to maintain consistency and integrity within the Company.

ADDITIONAL DUTIES- Additional duties will be assigned as necessary to achieve the Company standards and goals as efficiently as possible.

SPECIFIC SKILLS-

· Strong interpersonal and relationship building skills- must be able to establish and maintain positive working relationships.

- Must have ortho certification as a clinical assistant

- Experience working chair-side clinically with an orthodontist

· Must have enough knowledge and experience in other positions within the office to assist wherever needed.

· Must be customer service oriented and able to always communicate with a pleasant demeanor.

· Communication- effective written and verbal communication is a must with all staff and management.

· Must possess excellent organizational skills- strong attention to detail, be able to multitask and perform job duties in a timely manner.

· Must have PC skills and be able to learn and successfully use new programs as required. Computer proficiency with OneDrive, Windows and Office is preferred; as well as experience with a fax machine, copy machine, and general office equipment.

**Managed By: Massoumi Dental Corp (MDC) a dental support organization.