Certified Medical Assistant

Join the vibrant and invigorating journey at Vynca, where our pace is exhilarating and our spirit entrepreneurial! At the heart of Vynca lies a deep-seated passion for transforming care for individuals with complex social and clinical needs. We’re not just a team; we're a close-knit community united in our dedication to caring for each other and those we serve. Together, we forge paths of success, guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity. 

About the job

Embark on an exciting journey as a Certified Medical Assistant, where you'll thrive in a role combining independence and collaboration. Primarily utilizing video conferencing, you’ll provide crucial support to our interdisciplinary clinical staff. Supported by our Director of Ancillary Services, you'll play a pivotal role in ensuring seamless administrative operations. If you're passionate about healthcare and skilled in both clinical and administrative tasks, this opportunity is tailor-made for you!
What you’ll do
- Answer calls and route all incoming correspondence to the appropriate staff
- Virtual patient rooming and administrative support to Providers
- Requests and obtains patient records
- Corresponds with outside providers as requested 
- Plays an active role with the Interdisciplinary team, ensuring all care coordination activities/needs are communicated back to the team
- Supports patients and team members with the use of videoconference technology 
- Maintains up-to-date patient health records in the Electronic Medical Record system and Vynca data systems
- Schedules visits for the clinical team
- Creates new charts in the EHR
- Assists with TARS/Authorizations and communication with pharmacies
- Coordinates transportation for patient medical appointments with contracted transportation companies and payers
- Assists in the smooth day to day running of the office
- Other duties as assigned
Your experience & qualifications
Willing and able to work Monday-Friday 8:30am-5:00pm in Pacific time zone, with the possibility of afternoons, evenings, and/or Saturday mornings 
 
- Current CMA/CCMA certificate issued by a recognized group   
- 18 months of previous clinical experience 
- 1+ years of insurance and billing experience 
- Positive interpersonal and telephone skills required 
- Must have general computer skills and demonstrated ability to navigate the internet 
- The passion and energy to handle complex situations 
- Must work well in a team setting requiring a high level of collaboration 
- Evidence of compliance with CDC recommendations for COVID-19 and other vaccinations is required to support the ability to perform job duties. 
Compensation & benefits 
- $19- $21 hour: The actual hourly rate paid for this position will be based on several factors, including, but not limited to: your prior experience and skills related to the position, geographic location, company needs, and current market demands.  
- Great humans deserve great benefits! At Vynca, full time employees are eligible for benefits such as: medical, dental, and vision insurance, income protection benefits, flexible PTO, company holidays, 401k, and access to other wellness benefits. 
Organizational requirements 
 
- Works at all times within the policies and guidelines of the Company 
- Plays an active part in the development and maintenance of good relationships with all who have business with the Company 
- Respects at all times the confidentiality of information covering patients and staff and is HIPAA compliant
- Demonstrates integrity and discretion while handling confidential information
- Possesses impeccable attention to detail, flexibility, and the ability to learn quickly
- Possesses a strong work ethic and the determination and demonstrated ability to take ownership across wide-ranging responsibilities 
- Promotes the Company's philosophy of compassionate communication towards all patients, family, caregivers, visitors, and coworkers.
Additional Information
- This job description is not designed to cover or contain all job duties required of the employee. There may be additional activities, duties and/or responsibilities that are required for this position that are not listed in this job description.
- Work location is flexible if approved by the company.
- In accordance with Vynca’s commitment to leadership and industry-leading care, we require that all employees be vaccinated against COVID and influenza. Documented and supported requests for religious and medical accommodation may be considered but may not be approved in all circumstances.
- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Vynca Inc, Resolution Care PC, and Vynca Medical Associates, PA are all Equal Opportunity/Affirmative Action Employers. - We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. EEO is the Law.