Certified Housing Counselor

The Housing Counselor will provide direct counseling to clients seeking assistance in all aspects of home buying and home ownership. The role involves guiding clients through budgeting, pre-purchase, post-purchase, mortgage default, foreclosure prevention, credit counseling, and down payment assistance, supporting mission and vision of providing affordable housing opportunities.

Hybrid , MUST be located in Florida

Duties and Responsibilities:
- Provide counseling services to individuals and families

- Facilitate group education workshops.

- Provide monthly, quarterly, and year-end data for reporting.

- Represent the program at roundtable or networking/partnership meetings/trainings, including housing fairs, to promote the organization’s Comprehensive Housing Counseling Services.

- Keep detailed records of all communications, update logs after each meeting or interaction with homeowners, etc.

- Follow and enforce the National Industry Standards for Homeownership Education and Counseling National Industry Code of Ethics and Conduct for Homeownership Professionals

- Participate in staff, and counselor meetings and training as scheduled.

- Take incoming phone calls during the week regarding the program

- Assist with conducting assessments and developing plans

- Utilize motivational interviewing techniques to support clients in achieving their goals

- Assist clients in accessing community resources and services

- Stay up-to-date on Fair Housing regulations and ensure compliance in all interactions with clients

- Assist clients in navigating the housing program database

Skills:

- 1 years of recent experience in one-on-one comprehensive housing counseling (mortgage default/foreclosure prevention, budget, credit, pre-purchase, home mortgage pre-qualification, post-purchase counseling, and homebuyer education).

-Must have passed the HUD Housing Counseling exam and be able to provide proof.

- Must be able to demonstrate an understanding of mortgages, loan modifications, consumer credit, foreclosures, bankruptcies, etc.

- Proficiency in MS Word and Excel

-Excellent customer service and organization skills.

- Ability to manage and prioritize different tasks.

- Strong verbal and written communication skills are a must.

- Ability to work with people of diverse backgrounds

-Ability to work in a team environment.

- Willing to travel for work events.

- Knowledge of local down payment assistance programs is a plus.

- Must be able to sit and stand for extended periods, type, grasp, write, and speak clearly

- Comfortable with individual, small group, and large group facilitation.

- Strong knowledge of Fair Housing regulations and their application in counseling settings
- Familiarity with the housing program and its requirements
- Understanding of relevant laws related to counseling and housing services

Please note that this job description is not exhaustive and may be subject to change based on the needs of the organization.

Job Types: Full-time, Part-time, Contract

Pay: $20.00 - $40.00 per hour

Expected hours: 25 – 40 per week

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

License/Certification:

• HUD Housing Counseling Certification (Required)

Ability to Relocate:

• Tallahassee, FL 32304: Relocate before starting work (Required)

Work Location: Hybrid remote in Tallahassee, FL 32304