We are seeking someone who can provide compassion and exceptional customer service while managing the administrative aspects of the Central Authorization Department, multi-line phones and patient scheduling. We take pride in our ability to provide the highest level of personable care and superior customer service.
Job title: Call Center Representative
Pay Rate: 18-20/hr
QUALIFICATIONS
- Positive energy and attitude ability to "smile over the phone"
- Strong communication skills to effectively communicate with patients and referring physician offices
- Ability to multi-task well under pressure
- Extremely detail-oriented and thorough
- Team player with a positive attitude
- Excellent customer service skills
- Must be a team player
- Ability to adapt, prioritize and meet deadlines
- Accurately an efficiently enter information into different portals & systems as needed
- Ability to use phone and computer systems
- Must be bilingual
JOB REQUIREMENTS
- 1+ year medical office administration experience preferred
- 1+ year medical insurances experience preferred
- Basic computer and software skills
- Passionate about physical therapy
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Public Pay Range:
$20/hr