Center Supervisor Urgent Care Lake Buena Vista

Center Supervisor - AdventHealth Centra Care Lake Buena Vista

All the benefits and perks you need for you and your family:

• Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.

• Fulfilling work with people who treat you like family.

• Excellent benefits, market-driven wages and career development opportunities.

• Recognized for the seventh year in a row as a recipient of the Gallup Great Workplace Award as part of the AdventHealth network.

• Opportunities for advancement as we expand our network across the nation.

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Tuesday-Saturday 3:00pm-11:00pm

Location:3005 DANIELS RD, Winter Garden, 34787

The community you’ll be caring for:

• AdventHealth Centra Care’s board-certified physicians provide adult and pediatric care when you need it.
• Our Urgent Care clinics are open 7 days a week and can treat a wide range of non-life-threatening conditions.
• We are equipped with x-ray, prescription, and lab services.
• Centra Care is the affordable alternative to the emergency room for urgent conditions like broken bones, infections, allergies, stomach problems and pediatric concerns.

The role you’ll contribute:

The Supervisor who, under supervision is responsible for assisting the clinic manager with facilitating all activities within the center. Assists with activities related to all aspects of a walk-in medical center according to the philosophy, policies, procedures, and objectives of the hospital and units of responsibility. Assists with staffing & scheduling, patient experience, environmental control, physician relations, equipment, inventory / material control, team member coaching and development, supervising all activities within the center, and preparing and implementing an approved budget. Coordinates operating activities with other departments as necessary may delegate responsibilities and duties to both professional and non-professional personnel. Must be available to be “on-call” for Center. Communicates effectively with alternative supervisor and center manager. Adheres to the AdventHealth Corporate Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies. This position actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

• Assists with recruiting, staffing, orienting, training, disciplining, and evaluating personnel in accordance to personnel policy and employee relations laws. Reviews employee time and attendance and monitors employee staffing, turnover, overtime, and absenteeism.

• Assists with fiscal management of the center operation including development and implementation of annual budget, cost management and revenue generation, accounts payable, and daily financial practices.

• Maintains the safe and efficient operation of the center by monitoring work orders and equipment safety, overseeing vendors, and making appropriate recommendations for improving center.

• Assists the clinic manager with managing the center operating activities so that services are provided in a manner that meets all applicable regulatory licensure and accrediting regulations. Maintains Quality Assurance Program to monitor and control department services

• Investigates and responds appropriately to all complaints and takes effective corrective action and involves the appropriate parties as necessary.

• Communicates with key Corporate clients on a routine basis to monitor customer satisfaction. Goes on sales calls with Account Managers and attends appropriate networking events. Identifies business opportunities and initiates appropriate follow-up from Account Managers.

Qualifications

The expertise and experiences you’ll need to succeed:

• High school diploma or equivalency

• Experience in medical office management preferred

• Must maintain current CPR certification at all times. If certification is not current at time of hire, the employee must obtain a valid card within their first ninety days.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Operations

Organization: AdventHealth Centra Care

Schedule: Full-time

Shift: 1 - Day

Req ID: 24007834

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.