Center Coordinator - Adult Day Program

Openhouse + On Lok Community Day Services

On Lok is a not-for-profit organization founded in the early 1970s by a group of citizens concerned about the plight of elders and the lack of long term support options in the community. In 2019, On Lok joined in partnership with Openhouse, a service provider for LGBTQ seniors, to open a visionary Adult Day Program intentionally designed with and for LGBTQ seniors.

Join our mission driven staff in providing services, for the diverse population of seniors!

POSITION SUMMARY: Under the direction and supervision of the Adult Day Program Manager (ADPM), the Adult Day Program (ADP) Center Coordinator provides administrative and operational support to the center.

DUTIES / RESPONSIBILITIES:

1. Provide administrative and operational support for the center, including but not limited to:
   1. Activities, meals, supervision, personal care need coordination, transportation, recruitment, needs and services plans, records, and community member and staff safety.
   2. Community member care planning, care coordination, and risk management.
2. Work with the Adult Day Program Manager to provide oversight support to the caregiver team, including managing schedules.
3. Schedule and coordinate transportation.
4. Provide clerical and/or administrative support as needed.
5. Generate reports and complete required Electronic Health Record (EHR) data entry.
6. Work collaboratively with the Adult Day Program Manager on issues related to quality programming, efficiency, and cost-effectiveness.
7. Support an LGTBQ-welcoming environment with a focus on overall inclusivity of the multilayered aspects of intersectionality within cultures at the Center.

QUALIFICATIONS (knowledge, skills, abilities):

1. Minimum one year of experience working in a coordinator, administrative or similar role.
2. A specific interest in serving LGBTQ seniors. Three years working in settings with LGBTQ seniors preferred.
3. Excellent interpersonal skills, including ability to communicate in a professional and warm manner and provide clear and accurate verbal and written communications.
4. Thrive in a busy, engaging environment with multiple interruptions and varied types of work.
5. Highly organized, able to prioritize tasks and conduct thorough follow-up.
6. Fluency in second language a plus. If bilingual, translating/interpreting basic information for team and community members required.
7. Computer proficient with experience in Microsoft Office Suite, scheduling systems, EHR and other relevant office technology.
8. Ability to work one weekend day (Tuesday - Saturday).
9. Must be at least 18 years of age or older.
10. Must have and maintain (or obtain before start date) First Aid and CPR certification.
11. Additional pre-employment requirements include an ability to clear a criminal background check and obtain required medical clearances, including a health screening and Tuberculosis (TB) test.

On Lok's Employee Benefits include (eligible for any regular position for 20 hr/wk or more):

• Medical, Dental, and Vision coverage
• Retirement Savings Plan 403(b) and Term Life/AD&D Insurance
• Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP)
• Pet Insurance and additional discounts
• Holidays (10 per year), vacation time, sick leave, and long-term disability insurance

Your final compensation offer will be determined based on factors such as skills, experience, education, and licenses/certifications. The pay range is expressed as an hourly rate regardless of FLSA status. Exempt positions are paid salaried and are not subject to overtime.

Pursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a), we will consider for employment qualified applicants with arrest and conviction records.

On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status.

If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions and/or to receive other terms, privileges or benefits of employment please contact Recruitment (recruitment@onlok.org).