The incumbent for this position is responsible for coordinating the charge master system and function, which is a listing of hospital services and procedures and the charges associated with those procedures. This position will utilize charge master management software and other resources to maintain a complete, accurate and standardized charge master. This position will provide charge master expertise, support, education, guidance and recommendations to clinical and administrative departments in order to optimize net revenue.
Qualifications:
Minimum Education
Associate's Degree (Required)
Bachelor's Degree Healthcare related field or equivalent work experience (Preferred)
Minimum Work Experience
3 years 3 - 5 years of experience in charge capture, coding or charge description master in a hospital environment (Required)
Functional Accountabilities
Department Strategic Planning
- Provide education and in-service training to departments.
- Provide assistance and analysis to all levels of clinical management in support of suggested, requested and/or mandated changes to the CDM.
- Process CDM requests to ensure that all additions, changes and deletions are consistent with proper charging, billing, coding and pricing practices in a timely manner.
- Conduct annual review of the charge master and quarterly updates as appropriate to enhance revenue for the hospital departments.
- Analyze data within the CDM and assign accurate CPT/HCPCS and revenue codes to the Charge Master to insure compliance with regulatory agencies.
- Distribute coding and billing regulatory requirements and/or announcements to all applicable departments.
- Responsible to make CDM related decisions that require significant analysis and investigation.
- Develop and maintain policies and procedures for the CDM, Pricing Policies and charge capture processes.
- Perform all maintenance to the Charge Description and Service Master and the Room and Bed Master Files
- Create and maintain all hospital transaction codes and revenue department codes.
- Monitor and report all revenue department's charge volumes and posting lag days.
- Research and resolve all charge and service master related code errors that affect the recycle and reject reports.
- Assist in performing comprehensive reviews with clinical departments to ensure completeness and accuracy of charge description master.
- Take initiative to identify system and/or operational problems and participate in the development of solutions to improve billing functions.
- Serve as expert resource for code and processing questions, train and educate coders.
- Maintain relationships with, and serve as liaison to department administration, physicians, clinic administration, information services, billing offices, financial offices and other departments.
- Participate in team meetings/activities and support the philosophy and goals of the team and department.
- Adhere to internal controls and reporting structure.
- Remain current with updated coding and billing regulations through yearly continuing education; read all announcements and relevant communications that relate to job duties.
- Lead special projects/assignments.
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
- Anticipate and responds to customer needs; follows up until needs are met
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others' ideas and opinions
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
- Use resources efficiently
- Search for less costly ways of doing things
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance