CDL Auditor/Trainer

Division Overview:

Motor Vehicle Division's (MVD) mission is to identify and promote efficient, cost-effective programs that benefit the interests, safety, and well-being of Montana citizens.   This occurs through licensing, registering, and regulating the motoring activities of the public.  MVD is a critical statewide division responsible to the citizens of Montana.  Dedicated staff are committed to public safety through their service, teamwork, and innovation.  MVD has offices across the state, as well as over 60 partner locations.  MVD continually strives to provide responsive and reliable services for a growing population and with an eye toward the future.  If you would like to "Drive Customer Service" with MVD, find out more at https://dojmt.gov/driving/.

Job Overview:

The CDL Auditor/Traineris responsible for managing the daily operations and activities of Motor Vehicle CDL training program. The incumbent conducts Driver Examiner Training Classes quarterly; one on one training with new CDL examiners in their specific locations; Audits and recommends training of the current CDL examiners. The incumbent is also responsible for third party skills tester training with new training every four (4) years. Incumbent must also complete the IDEC certification and audit current examiners to meet the expectations of their positions and required CDL expectations and addresses operational concerns with the Bureau and Deputy Bureau Chiefs. 

Minimum Qualifications:

• High School Diploma or equivalent (GED)
• Three years of face-to-face customer service experience 
• One year of supervisory experience

Preferred Qualifications:

• Microsoft Office, videoconferencing, and driver licensing technology systems proficiency.
• Experience working with driver license credentialing and issuance processes.
• Experience with Motor Vehicle Division software applications and programs (i.e. the Mainframe, MERLIN, image capture workstation, testing system, appointment scheduling systems, imaging, and courts. 

Other combinations of education and experience may be considered on a case-by-case basis. 

Applicant must be eligible to apply for a valid Class A intrastate commercial driver license within 6 months of hire.

Special Instructions:

The selection procedures to be used in evaluating the applicant's qualification may include, but are not limited to, an evaluation of the resume, a structured interview, performance test, academic transcripts, reference/background checks and fingerprint checks.

Additional materials, references or information submitted by the applicant, but not requested, will not be considered.

Successful applicant(s) will be subject to:

• Criminal History Fingerprint Check
• Driving History

REAL ID Compliant Credential Required and/or Passport:

State employees are required to present legally binding photo identification at the time of hire.  Generally, this is a valid driver license, U.S. Passport or Employment Authorization ID (Form I-766).

All DOJ positions require a valid REAL ID or U.S. Passport within 60 days of hire, effective May 3, 2025.

For further information go to https://mtrealid.gov or https://www.dhs.gov/real-id-frequently-asked-questions.

HOW TO APPLY:

To be considered for this position, you must attach a resume at the time of application.

Tip: When attaching your resume, you must mark the attachment as a "Relevant File".

Your Resume: Please include all work experience as well as job duties that demonstrate your qualifications for this position.  Include dates of employment (month & year- start & end) and the reason you left each job.

A complete online state application is not required.  To initiate an application, attach the resume to be considered for this position.  Failure to attach resume will result in an incomplete application that will not be considered further.

Only electronic applications will be accepted.  Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date.  Please submit preference documentation to Terri Christianson at Terese.Christianson@mt.gov via File Transfer Service.

To request an accommodation with the application process, please contact the HR office.

Your service is rewarded with competitive compensation and generousState of Montana Benefits.

• Medical, dental and vision coverage
• Retirement plans 
• Generous paid vacation, sick and holidays
• Pre-tax Flexibility Spending Accounts
• Employee Assistance Program

State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

This Organization Participates in E-Verify.

Minorities are under-represented in this position and are encouraged to apply.