Casualty Auto Claims Adjuster

Trexis Insurance Phoenix, Az office is recruiting for a full-time Casualty Claims Adjuster. The right candidate will work hybrid schedule. This experienced adjuster investigates, evaluates, negotiates, and settles moderate to complex Auto Claims with the highest exposures under minimal supervision. Duties include investigation; determination and evaluation of coverage, liability, and damages; and the setting of proper reserves. The Casualty Adjuster sets customer expectations, communicates timelines for investigation and explains applicable laws and coverages.

Essential Responsibilities

• Interprets personal auto policy language and properly analyzes coverage and liability for the appropriate jurisdictions
• Secures detailed factual recorded statements from insured’s, claimant’s and witnesses.
• Documents the claim file with notes, evaluations and decision making process
• Secures and reviews medical specials in order to evaluate, negotiate and resolve Bodily Injury claims with claimants and/or their representatives.
• Maintains adequate loss reserves
• Manages diaries in such a manner as to accomplish timely claims resolution
• Appropriately recognizes and assigns claims to SIU Department
• Meets or exceeds file quality standards
• Exceeds customer’s expectations

Required Knowledge, Skills & Abilities

• Communicates effectively and professionally in writing, by telephone, or in person.
• Must make independent claims handling decisions on assigned claims
• Unwavering business ethics is a must
• Must be detail oriented, have good organizational skills and be able to multi-task
• Consistent attention to detail and data resolution
• Strong ability to reason, negotiate and problem solve
• Must be able to foster and maintain positive internal and external customer service relationships
• Strong proficiency in Microsoft Office products, keyboarding and data entry skills

Qualification Guidelines

• Bachelor’s Degree preferred or equivalent experience
• At least 2 years of experiencehandling 3rd Party Bodily Injury claims

Job Type: Full-time

Pay: $66,082.00 - $82,597.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• 3rd Party Bodily Injury Claims handling: 2 years (Required)

Work Location: Hybrid remote in Phoenix, AZ 85044