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Form of workJob Description
Responsible for providing management of the casino floor for all Table Games, Bingo, Poker and Slot Operations/Technical in compliance with the Company's policy and procedure, objectives, goals and Gaming regulations.
Job Responsibilities
Job Requirements
Responsible for providing management of the casino floor for all Table Games, Bingo, Poker and Slot Operations/Technical in compliance with the Company's policy and procedure, objectives, goals and Gaming regulations.
Job Responsibilities
- Implements and ensures compliance with approved policies, procedures, regulations and direct personnel in accordance with department objectives.
- Assists with the analysis of Table Games, Slots, Bingo and Poker to endure maximum profitability and efficiency.
- Ensures the efficient operation of all table games, poker, bingo and slot operations/technical on an assigned shift.
- Reviews and evaluates on a regular basis table games, poker room, bingo and slots guest service departmental performance, working with the Directors and Managers in taking appropriate steps in resolving unsatisfactory results or conditions.
- Oversees departmental operations on assigned shift in the absence of departmental directors.
- Delegates the authority of all monetary transactions and makes decisions on such matters as short pays/no pays and guest short-change.
- Maintains awareness of current promotional programs and new gaming devices while overseeing player development within Table Games, Slots Bingo and the Poker Room.
- Promotes positive guest relations and resolves and/or investigates guest problems or disputes. Reviews disciplinary actions initiated by staff.
- Maintains visibility to all internal and external guests while on duty. Recognizes and interacts with guests and casino staff.
- Verifies and ensures payouts of large jackpots and ensures fills/credits are properly executed.
- Coordinates investigations into the resolution of variances to ensure compliance with company policies and employee integrity levels.
- Ensures the accuracy of all time, attendance and variance records.
- Maintains appropriate staffing levels and equitable scheduling for assigned shift.
Job Requirements
- High School Diploma or GED required
- Bachelor's degree in accounting, business administration or related field from a four-year college or university or an equivalent combination of education and experience that enables performance in all aspects of the position required.
- Five years of experience in a management capacity required
