TABLE GAMES FLOOR SUPV H - FT

Summary of Job Duties:

The primary objective of a Table Games Supervisor is to service our guests to the highest degree making their stay at the Hooters Casino Hotel the greatest casino experience they ever had.

Specific and Essential Responsibilities and Duties:

• Watches participants in games such as dice or cards to detect cheating, identify rule violators, and observe persons designated by superior.
• Speaks or signals to supervising personnel using hand, telephone, or voice to identify and supply information about suspected violators.
• Examines dice periodically to check for damage or substitution.
• Calculates winnings to verify payment made by dealer.
• Must be able to arrive for work with a positive and friendly attitude ready to have fun with our guests.
• Must have leadership qualities, support and promote the importance of teamwork.
• Have the ability to coach and assist dealers in your section and promote enthusiasm and fun between dealers and players.
• Have strong knowledge of casino games, including payoffs and procedures.
• Have a minimum of two years dealing experience.
• Will be required to learn and follow Gaming Control Regs and Internal Control Procedures.
• Check for proper identification of a patron appearing to be under the age of 30 years old.
• Express a willingness to learn new skills.
• Be willing to follow all current company and departmental policies and procedures, as well as those that may be introduced in the future. .
• Promptly report any problems or irregularities to a supervisor when on property.
• Must be willing to work weekends, holidays and overtime when needed.

General Job Responsibilities and Duties:

To perform the job successfully, an individual should demonstrate the following WOW! Factor Competencies:

• Relating to Customers – Quickly build rapport and establishes relationships with friends. Relates well to different type of friends, listens and gets along well with them.
• Quality Conscious - Provide a high level of service, maintain high standards and work hard to get it right the first time.
• Drive/Aspiration – Gets things done, willingly takes on the more demanding tasks, stays motivated.
• Stress Tolerant – Remains calm under pressure. Reacts well to change and stays positive despite setbacks. Keeps work and personal difficulties in perspective.
• Flexible – Not resistant or afraid of change. Responsive and adaptable to situations and/or circumstances that would be different from the day to day routine.
• Innovating – Takes responsibility for own actions and uses good judgment before acting or making decisions.
• Quick Learning – Gets things done, willingly takes on the more demanding tasks. Easily identifies potential difficulties and their causes.
• Communicating – Speaks confidently and fluently. Talks at the correct pace and level. Is understandable. Holds others’ attention when speaking. Elicits necessary information to fully understand the needs, problems, and motives of customers.
• Family Working – Fits in with the work group or team. Develops supportive relationships with co-workers. Is considerate toward others and promotes a sense of Family spirit.
• Cost Conscious – Understands how Casinos make money and appreciates the impact of own work on profits.

Qualifications:

Education and/or Experience:

• High School Diploma or equivalent.
• Minimum 6 months previous Table Games Supervisory experience.
• Working knowledge of all Casino Table Games including but not limited to Blackjack, Craps, Roulette and Carnival games.

Machinery or Work Equipment Used:

Licenses:

• Gaming
• Alcohol Awareness Card

Paragon Tropicana is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Paragon Tropicana to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin, ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities.