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SalaryKia Delrayis hiring! We are looking for an experienced Receptionist/Cashier to join our team!
This position's purpose is to greet visitors to the dealership in a professional and welcoming manner both in person, and over the phone. Process payments for Sales, Service and Parts tickets.
ESSENTIAL FUNCTIONS (RESPONSIBILITIES):
- Correctly verify payer's identity, required personal Information and amount of ticket.
- Process payments accurately based on payment type and established company policy.
- Obtain proper authorization for payments when required (based on dollar amount limits.)
- Capable of prioritizing work, recognizing urgency of greeting and servicing customers professionally.
- Properly close Repair Orders (ROs.)
- Must be able to meet (and preferably exceed) productivity expectations set by manager.
- Must follow all established department and company policies, procedures, utilizing best practices.
- Work well in a teamwork environment.
- Must be able to work all scheduled hours, including overtime and weekends, if necessary.
- Assist in dealership physical inventory as scheduled.
- Responsible for own deposit envelope, including balancing cash drawer and closing Parts and Service tickets daily.
- Reconcile sales logs to DOC as scheduled.
- Perform other tasks as assigned by manager.
- Must be able to perform all essential functions with or without reasonable accommodation.
DFWP/EOE
Requirements
- Knowledge of payment methods (checks, money orders, credit cards, etc.)
- Utilize basic math skills.
- Ability to work closely with other departments to meet customers' needs and company expectations.
- Perform standard office duties such as filing, computer skills (MS Office), faxing.
- Excellent telephone skills; able to effectively, and professionally communicate with internal and external customers including vendors, managers, office staff and all other company employees.
- Knowledge of mail package service procedures including UPS and FedEx
- Knowledge of processes for extended warranties is a plus.
