Cashier/Customer Service

Cashier/Customer Service
Customer Service Associate/Cashier
Cashier/Customer Service

Job Summary:

Convenience Store Cashiers are responsible for providing excellent customer service and maintaining a clean and professional appearance. Additional responsibilities include processing accurate cash and credit card transactions, keeping reports of your daily activity, maintaining a consistent clean work environment both inside the convenience store and at the outside gasoline dispensers, merchandising product and cooking.

Duties/Responsibilities:

· Report to work promptly neatly groomed and in uniform (includes name tag and slip resistant shoes).

· Clock-in at the scheduled shift start and clock-out at the scheduled end of shift or when performing non-work-related tasks.

· Ensure customers are given excellent and friendly service.

· Be polite and friendly toward customers, greeting them and thanking them for their business.

· Refuse all gratuities/gifts, graciously.

· Make sure all merchandise is property stocked and available to the customer.

· Check in and receive merchandise from vendors.

· Immediately report any maintenance or mechanical problem to the Manager or the Manager-on-call. If neither is available, the Territory Manager should be notified.

· Promote store specials as required.

· Enter all sales in register at the time of sale.

· Make safe drops according to company policy.

· Keep work area neat, clean and organized.

· Clean outside equipment and merchandisers regularly.

· Clean fountain and coffee areas, equipment and stock as needed.

· Sweep and mop floors as necessary; all shifts pick up parking lot and clean as necessary.

· Maintain cleanliness of all areas of the store, including restrooms

· Pick up and empty trash and clean store on each shift.

· Prepare shift check out and report accurately.

· Prepare day close out.

· Report accidents, incidents and/or drive offs during a shift to the Store Manager as soon as they occur.

· Other duties customary to the convenience store industry (included but not limited to stocking, facing and fronting the sales floor and cooler).

· Check and clean car wash daily for debris and foreign objects.

· Adhere to all federal and state statutes regarding the sale of tobacco, lottery, and alcohol.

Required Skills/Abilities:

· Knowledgeable about company policies and procedures.

· Safety and security conscious.

· Utilize proper safe food handling procedures; ensuring food is prepared properly (i.e. maintaining proper temperature); food area is properly stocked, cleaned and labeled.

· Must be 21 years of age or older

Physical Requirements:

· Ability to repeatedly lift 40-50 pounds on a regular basis (putting out trash, moving stock, etc.)

· Must be able to stand for extended periods of time (e.g. 7-9.5 hours at a time).

Job Types: Full-time, Part-time

Pay: $18.50 per hour

Benefits:

• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Berkeley, CA 94705 (Required)

Work Location: In person