Cashier Team Lead

Kimberton Whole Foods in Douglassville is looking for a Front End/Cashier Team Lead to join our team!

Schedule: Full-time, 40 hours per week. 8-hour shifts, 5 days per week.

Availability: Flexibility to work opening or closing shifts is required for this position. Shifts are within a 7:00am-8:30pm timeframe. One weekend shift is required each week.

Age Requirement: Must be 18 years or older.

Pay: $20-22 an hour, dependent on experience.

Benefits: Full-time team members are eligible for the following benefits at Kimberton Whole Foods:

• Extensive Medical Coverage
• Vision Plan
• Dental Plan
• 25% off Store-Wide Discount
• Employer Paid Short-Term Disability
• Employer Paid Long-Term Disability
• Employer Paid Life Insurance
• Employer Paid AD&D
• Voluntary Life Insurance
• Employee Assistance Program
• Flexible Spending Account - Healthcare & Dependent Care
• 401K with matching 3% after one year and at least 1000 hours worked
• Paid Time Off

Job Summary:

The Front End Team Lead provides a delightful customer experience while supporting the Daily Operations of the store. The Team Lead will ensure prompt, friendly and courteous customer service and accurate cash handling and deposits while meeting department goals for labor expense and cash accountability. This person supports the store manager and embodies the spirit of servant leadership. The Team Lead interacts with customers, vendors, and KWF Team Members in a positive and authentic manner.

Daily Operations: The Front End Team Lead's primary responsibility is to execute the following:

• Provides exceptional customer service while acting as a role model for fellow team members
• Ensures accuracy and security of all monies received by upholding money handling procedures, checking deposit paperwork, providing team members with balance over/shorts and counting drawers.
• Schedules daily coverage of Front End shifts.
• Manages and controls labor costs for the team.
• Develops and maintain Front End training manual. Update the training manual.
• Submits order of all register supplies and store supplies.
• Ensures Front End team is aware of any price changes, specials and any changes with policies or procedures within the store.
• Coordinates tasks for Front End team members when there are no customers at the checkout.
• Completes all special orders and fully understands the return policy.
• Works on the front end and with other department managers/team members as needed.
• Performs other duties assigned.

Team & Leadership:

• Participate in the evaluation, coaching and development of Front End team members in collaboration with the Store Manager.
• Support store experience by upholding KWF Guidelines for staff appearance, energy, quality and cleanliness.
• Ensures team member development including on the job training, supervision and support.
• Participates in scheduled management and departmental meetings to ensure core operational functions are followed.
• Servant leader; fostering team development and cohesion through service to each other.

Key Attributes:

• Excellent communication skills: oral and written.
• Strong analytical and mathematical capabilities.
• Organized and strong attention to detail.
• Ability to handle multiples demands, keeps calm under pressure.
• Motivated to working a flexible schedule including nights and weekends.
• Familiarity with natural foods.
• Thrives in leading a team in a fast-paced work environment.