For twenty-four years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.
Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.
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- Prepare and process large volumes of currency/coin in a highly controlled team environment - apply developed job knowledge and experience to operate equipment and exceed district productivity and compliance metrics.
- Adhere to processes and procedures to perform initial receipt and verification, destroy large volumes of currency, and/or payout currency following procedures as described in procedure manuals - this requires using extensive knowledge of multiple procedural documents, including yearly revisions.
- Reconcile and balance physical inventory with internal automation systems using proprietary software designed for the cash function.
- Through trained observation, detect and secure counterfeit, old series, and/or altered notes, and prepare notes for transfer to the final disposition (must pass counterfeit certification test on a semi-annual basis).
- Use enhanced knowledge of currency circulation process and automated systems to help resolve operating exceptions and escalate when necessary - prepare supporting documentation for daily transactions and physical holdings including original source documents that will serve as the official record according to the system records retention manual.
- Perform under the frequent view of compliance and audit staff while maintaining focus on quality, controls, and productivity - employees perform their job responsibilities under constant video surveillance and engage with auditors to explain processes and procedures.
- Participates in bank wide and district events and/or projects.
- Adheres to the department policies and procedures.
- Performs other duties as assigned or requested.
- Adhere to the bank attendance policies through regular and prompt attendance.
- High school diploma and no prior experience – strongly prefer related work experience
Knowledge and Skills:
- Ability to perform independent research and perform complex tasks
- Ability to work in a team environment
- Strong attention to detail with ability to follow established policies and procedures
- Basic math and problem solving
- Basic knowledge of cash operations and the prescribed operating procedures, safety, security, and compliance and/or production standards and controls
- Ability to handle sensitive information with confidentiality
- Comprehensive customer service, communication, and interpersonal skills
- Proficient computer skills including Microsoft Office along with other various online applications as needed for the role