Address
Form of workJOB SUMMARY
Assists with front-end customer support and operational servicing of accounts utilizing the Cash Management product line. Utilizes and maintains various internal processing systems to enable the availability of such services to the Banks customer base.
ESSENTIAL FUNCTIONS
Processes transactions on various internal/external systems to initiate and maintain Cash Management services. Provides front-end customer support (inquiries; system issues; problem resolution; technical explanation) directly to bank personnel and customers of Cash Management services. Serves as a liaison between the sales function, clients, business lines, and system provider to maintain the reliability of Cash Management products.
REQUIREMENTS
EDUCATION AND EXPERIENCE
High School diploma or equivalent. One to two years bank operations experience.
KNOWLEDGE, SKILLS AND ABILITIES
Familiarity with Bank policies and procedures. Knowledge of the Banks processing systems. Good time-management skills and the ability to setup file systems.
NEW YORK COMMUNITY BANK, a Division of Flagstar Bank, N.A.
Based in Hicksville, NY, New York Community Bank, a Division of Flagstar Bank, N.A. (NYCB), services customers throughout Metro New York, New Jersey, Ohio, Arizona and Florida. NYCB serves customers through over 235 branches featuring a divisional structure: Queens County Savings Bank, Roslyn Savings Bank, Richmond County Savings Bank, Roosevelt Savings Bank and Atlantic Bank in New York; Garden State Community Bank in New Jersey; Ohio Savings Bank in Ohio; and AmTrust Bank in Florida and Arizona. With a longstanding reputation of strength, stability and service, NYCB is proud to be committed to the communities it serves.
To learn more about the NYCB visit us at www.MyNYCB.com .
Help recruit top talent for NYCB through the employee referral program. All NYCB employees are encouraged to submit referrals. Locate top talent right in the community where you live, work and play. Amazing individuals are all around! Be sure to let them know how they can become a part of the NYCB family.
NYCB is an equal opportunity employer that prohibits discrimination on the basis of race, color, age, sex, national origin, ethnicity, religion, marital status, disability, military status, veteran status, domestic violence victim status, gender identity or expression, sexual orientation, genetic information and any other classification protected by applicable federal, state, or local law or ordinance.
This policy against discrimination applies to all terms and conditions of employment including, but not limited to: recruitment and selection, and demotion, transfer, training and development, compensation, benefits, leaves of absence and termination. NYCB will consider reasonable accommodations for employees and applicants with disabilities, as well as accommodations that are necessary for an employee to practice their religious faith.
CityHicksville
Alternate Locations (if applicable)
Preferred Language
Preferred Schedule
