Course Support Coordinator (Part-Time, 30 Hours/Week, Hybrid)

Course Support Coordinator (Part-time, 30 hours/week, HYBRID)

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About the College, School, or Department

As the oldest, largest and most academically diverse college at Cornell, the serves as "the nexus of discovery and impact" and is committed to world-class excellence. Located on Cornell's main campus in Ithaca, the College remains the center of Cornell's academic universe. Its research and teaching span the humanities and performing arts, biological and physical sciences and mathematics, and the social sciences. It offers extraordinary breadth and depth in its programs of study, a world-renowned faculty that includes international leaders in their respective disciplines, and cutting-edge research and technical facilities. It provides a high-quality liberal arts education to its own students, and introductory instruction in basic disciplines to almost all undergraduates in the other colleges at Cornell.

The College has over 500 tenure-stream faculty, over 400 other academics and 300+ non-academic staff in approximately 40 academic departments and programs, a student population of 4,600 undergraduates and 1,300 graduate students spread across 27 academic buildings (850,000 nsf). The overall College budget exceeds $400M, and total research expenditures by Arts and Sciences investigators exceed $100M.

About the Office or Unit

The is a large and vibrant academic department in the College of Arts and Sciences. The department manager's position supervises an eight member staff which supports approximately 43 professorial faculty, 15 visiting faculty and continuing lecturers, and a PhD program with 75 graduate students. The Department offers approximately 140 courses during the academic year with an enrollment of over 7,000 students from across the university. The Department operates with an annual budget of $18 million including $3 million annually in grants and contracts.

The Opportunity

This position's start date is August 1, 2024. This position is a part-time benefits-eligible position where you would work 30 hours per week, approx. 10.5 months of the year (August 1 - mid June). The Course Support Coordinator role requires occasional evening and weekend hours for prelims and finals, and evening events.

As our Course Support Coordinator, you will provide specialized and extensive Course Support to a variety of math courses and general administrative support to faculty, staff, and students in the department including, but not limited to:

• Initiating and maintaining online course information/updates in Canvas (course management system), course websites, Student Disability Services systems, Faculty Center.
• Coordinating special needs cases (overtime/make up exams), academic integrity cases; exam/grading sessions, TA meetings, review sessions.
• Preparing course materials, coordinates/tracks course logistics all while using a high degree of confidentiality and discretion.
• Administering the department's Summer Session courses including budgeting and staffing.
• Providing support for department events.
• This position requires occasional evening and weekend hours for prelims and finals.

Core business hours for the Mathematics department are Monday through Friday, 8:00AM to 4:30PM. This position offers flexibility for start and end times, as long as the office is covered between the core business hours. This is typically a hybrid position with 3 days in the office, 2 days remote, with some flexibility required to cover occasional prescheduled evenings and weekends for preliminary and final exams, and evening events. And, in order to ensure mutual success, we'd like for you to be on campus Monday through Friday during your orientation and onboarding period, which will be mutually agreed upon by you and your supervisor.

Success Factors

You will be considered a competitive candidate if you:

• Take ownership of your work, with good judgment to know when and how to escalate issues when necessary.
• Are a diplomatic communicator, with experience that has informed your fair and equitable approach to responding to your customers, including students and faculty.
• Enjoy engaging your technical skills to explore and leverage tools and technology to figure out better and different ways of keeping track of work and information efficiently.

What We Need

• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.

• Passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.
• Associate's Degree with 2-4 years of experience or equivalent combination of education and experience.
• Excellent communication, organizational and interpersonal skills.
• Detail-oriented and demonstrate sound judgment.
• Exceptional customer service skills and ability to handle competing priorities.
• Demonstrated ability to work independently and as a member of a team.
• Ability to work effectively with a diverse group of individuals including faculty, staff, students and visitors.
• Must project a professional image and demonstrate the ability to diplomatically handle a wide variety of situations.
• Technical aptitude using a variety of business or technical programs to complete information management or production tasks (Microsoft suite, Faculty Center, Canvas).
• A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.

Rewards and Benefits

• After the initial onboarding and orientation period, mutually determined between you and your supervisor, this position is eligible for a hybrid work arrangement. Employees typically perform this role remotely 2 days per week and on-campus 3 days per week. The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time.
• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: .
• Follow this link to learn more about the Total Rewards of Working at Cornell: .
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

No Visa Sponsorship is available for this position.

Familiarize yourself with Cornell's as well as the university's .

University Job Title:

Administrative Asst IV

Job Family:

Administration

Level:

D

Pay Rate Type:

Hourly

Pay Range:

$24.78 - $28.80

Remote Option Availability:

Hybrid Remote

Company:

Endowed

Contact Name:

Carolyn Chow

Job Titles and Pay Ranges:

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Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

2024-03-19

EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly