We are seeking a dynamic and adaptable individual to join our team as a Case Manager. We are looking for candidates who possess a combination of computer proficiency, multitasking abilities, strong communication skills, and a commitment to customer service.
Skills:
- Computer Proficiency: The ideal candidate must be well-versed in computer applications such as Adobe, Word, Excel, and Outlook. Previous experience with these programs is essential for success in this role.
- Multitasking Skills: The Case Manager will be responsible for handling a fast-paced workload, often working with different systems and reports simultaneously. The ability to multitask efficiently is crucial for success in this position.
- Communication and Customer Service: Strong communication and customer service skills are imperative for this role, as it involves high-volume phone-based interactions.
- Collections: The position involves collections-based duties, requiring the candidate to handle financial scenarios and manage payment-related tasks.
- Organization: The ideal candidate will be highly organized, and attention to detail and effective organizational skills are essential.
- Team Collaboration: The Case Manager will work in a team setting, requiring the ability to collaborate effectively with colleagues.
- Adaptability to Change: The candidate must be adaptable to changes in work systems and be eager to learn new processes.
- Knowledge of Medicaid (Preferred): While not a requirement, familiarity with Medicaid and other government programs is preferred.
If you are a vibrant, adaptable, and computer-savvy professional with a passion for customer service, we encourage you to apply for this exciting opportunity. Join us in making a positive impact on the lives of our members through effective case management.
Job Type: Full-time
Pay: $21.00 - $31.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person