Case Manager

Mission: "Building hope and healing trauma to strengthen families and communities."

Family and Children's Services has a long legacy of serving Union County and the surrounding areas. From providing trauma-informed mental health therapy, to hosting community workshops on trauma-related topics, to offering in-home life skills guidance, Family and Children's Services has been coaching, supporting and encouraging vulnerable individuals and families since 1893.

JOB FUNCTION:

• Provide culturally competent, strength-based non-therapeutic family case management services to a variety of Agency clients in order to strengthen and preserve families by providing, family-centered support and case management services.

JOB EXPECTATIONS:

Supervision Requirements:

• Meets with supervisor in accordance with program requirements.
• Utilizes supervision effectively to address client-related issues.
• Utilizes supervision effectively to address performance issues and concerns.
• Utilizes supervision effectively to explore professional development and training needs.

Program Quality Requirements:

• Complete client/family-centered assessments, treatment plans, progress updates, and other required reports
• Drive clients to and from appointments when required
• Maintain electronic case record using the MyEvolv system
• Ensure quality and accuracy of written and verbal communications
• Promote the safety and well-being of children, family members, and community
• Maintain and build upon primary family connections
• Help parents improve their parenting abilities, identify parental strengths, and support their efforts to care for their children
• Prevent, reduce, or eliminate barriers, institutional practices, and community conditions that may place a child, family, or community at risk
• Further the creation of a stable and nurturing family environment in which children can grow and develop
• Improve individual and family conditions within the context of their culture and community
• Identify and connect with community resources needed to improve family conditions
• Attend Case Conferences with DCPP as necessary
• Educate self on issues impacting the program population
• Follows program and agency policies & procedures
• Complete weekly schedules and time sheets (via People Strategy) per established guidelines
• Submit Level of Service (LOS) within program requirements
• Comply with the ethical standards and license requirements of respective professions
• Comply with state confidentiality laws and child abuse reporting laws
• Provide Treatment Summaries to referring agencies in a timely manner
• Comply with Utilization Review Criteria for Admission, Continuation, and Completion of Services
• Conduct self in a professional manner that positively reflects the agency culture
• Work collaboratively with coworkers and agency staff to effectively communicate and problem-solve
• Attend agency and program meetings and trainings
• Play an active role in meetings and trainings designed to enhance agency and program operations
• Must be able to analyze work, set goals, develop plans, and utilize time effectively and efficiently
• Reasonable accommodations may be made if necessary to enable individuals with disabilities
• Other duties as assigned to perform the essential functions

QUALIFICATIONS & REQUIREMENTS:

• Bachelor's degree in social services or related field
• Some experience providing case management services to children/adolescents/families
• Good communication skills, both verbal and written
• Working knowledge of electronic health record system
• Bilingual/Spanish-English required
• Evening and possible Saturday hours required
• Must have valid driver's license with good driving record