Job Description
Position Summary: The Family Champion (Case Manager) is a full-time direct services position responsible for connecting with fathers, creating, and managing a family support plan where concrete supports are provided by utilizing a broad range of community services and natural support systems. This position reports to the Lead Family Champion.
Wage rate: $20.51 to $22.05 per hour; 37.5 hours per week schedule. Approximate annual: $40,000 to $43,000 will depend on experience.
CLASSIFICATION: Full-Time, Non-Exempt
ESSENTIAL DUTIES:
- Research and deliver case management services within the FRANC’s program framework when needed.
- Coordinate and collect required assessments.
- Complete an initial client process, screening and/or assessment, within the specified program timeframes and guidelines.
- Link fathers to services and natural support systems.
- Monitor ongoing progress and needs within the fathers. Serve as liaison to connect the dads to involved agencies that can provide support.
- Coordinate existing and find new services.
- Cultivate and manage ongoing collaborative relationships with the early childhood, child welfare, behavioral health, legal, housing, and family serving community.
- Timely data entry into participant records and data collection systems.
- Prepare for and participate in case reviews with the Interdisciplinary Team.
- Adheres strictly to policies which ensure participant confidentiality.
- Participates in and supports the agency’s performance and quality improvement processes.
- Participates in outreach development and delivery of community events.
- Participates in related training and workshops.
- Performs other related duties as assigned or requested.
REQUIREMENTS:
- Minimum bachelor’s degree in social work, human services, or related field.
- Preference will be given to individuals with 2 years prior experience in supporting father and father figures with family support/case management services.
- Case Management Credential preferred but not required.
- Manage a caseload; organize and prioritize work assignments; make decisions and independent judgments; determine the appropriate course of action in emergency or stressful situations; and recognize reportable events.
- Bi-lingual (English/Spanish) preferred, but not required.
- Computer skills with proficiency in Microsoft Office (Excel, Word, Outlook), Microsoft 365 web-based applications and using internet search engines and other online research tools.
- Ability to work in the office and in the field.
- Available to work evenings and Saturdays and schedule visits according to participants needs.
- Professional, self-directed, high-energy can-do attitude, follow-through on projects and prompt responsiveness to internal and external stakeholders.
- Good interpersonal skills, team-oriented, positive customer service focused enjoys working with others.
- Light physical demands: Regularly required to sit; use hands to finger, handle or feel; reach with hands and arms and talk and hear. Ability to walk, stand, climb stairs, kneel, bend, reach, and manipulate objects; lift and move materials up to 10 pounds on a regular basis; infrequently require to lift or move materials weighing up to 20 pounds.
- Able to travel in the communities served; must have a reliable car, active auto insurance, and valid Florida driver’s license.
- Must be sensitive to the cultural and socioeconomic characteristics of the population that Champions for Children serves.
- Must be able to successfully complete a Florida level 2 criminal background clearance, motor vehicle records check and drug screening.
Champions for Children, Inc.is an equal opportunity employer. Hiring, promotion, transfer compensation, benefits, discipline, termination an d all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Drug Free Workplace. CFC participates in E-Verify.