Case Manager, Animal Crimes

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The general salary range for this position is $70,000- $83,000 Salary offers will be commensurate with experience, qualifications, skills, training, and education.
The Humane Society of the United States (HSUS), the nation’s most effective animal advocacy organization, is seeking a Case Manager, Animal Crimes for the Animal Rescue Team. The purpose of this role is to field and respond to various types of animal welfare concerns and inquiries throughout the United States including puppy mills, animal neglect and animal fighting. Works with law enforcement and animal welfare agencies to address egregious situations of animal cruelty or neglect, with the intent to counsel on best practices for case management and humane solutions.
You will be responsible for:

• Fielding and responding to complaints of animal cruelty by reaching out to complainants and law enforcement to determine the best course of action to resolve the situation. Evaluating complaints to determine the ideal level of involvement for the Global Animal Rescue and Response team for each case;
• Providing guidance and resources to law enforcement agencies responding to reports of animal cruelty including, but not limited to researching applicable laws, ordinances and case laws, advising law enforcement to take pictures, ask questions, and schedule vet exams and providing templates for compliance orders, cost of care, and surrender forms;
• Building and maintaining crucial relationships with law enforcement and animal welfare agencies including attending, instructing, or tabling at conferences and meetings;
• Maintaining database of cruelty complaints;
• Deploying with the Animal Rescue Team to assist in instances of animal cruelty, casework, or disaster response as needed;
• Developing and maintaining consistent internal communication with State Affairs and other relevant HSUS staff on cruelty issues and provides applicable expertise to the Animal Rescue team;
• Serving as an instructor for law enforcement trainings focused on addressing situations of illegal animal cruelty or neglect;
• Performing other duties or responsibilities, as assigned.

Qualifications and Requirements:

• Bachelor’s degree in a related field or equivalent work experience required;
• A minimum of five (5) years of experience working as a humane law enforcement officer required;
• Specialized knowledge of various illegal animal cruelty investigations;
• Ability to travel extensively on short notice to assist in animal rescues and work outside of standard business hours if necessary;
• Working knowledge or experience with NIMS/ICS or commitment to take and pass required courses within six months;
• Animal handling skills and knowledge of animal protection issues, including animal control and shelter experience, particularly animals under stress;
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive;
• Ability to manage issues requiring problem resolution and conflict management with excellent interpersonal and intervention skills;
• Excellent written and verbal communication skills;
• Attention to detail and commitment to excellence, demonstrated by the delivery of quality and timely outcomes;
• Strong interest in animal protection issues preferred.

This position is in the DC Metro Area - Remote Eligible
When applying please submit your resume and cover letter as one document.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age national origin, sexual orientation, gender identity, disability, marital or parental status or protected veteran status. EOE
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