Case Manager (Adult Home)

A health services organization in New York City is looking to add a new Case Manager to their team in Queens.
About the Opportunity:

• Setting: Scattered Site
• Schedule: Monday to Friday
• Hours: 9am to 5pm
• Patient Volume: 22 clients

Responsibilities:
The Case Manager will:

• Ensure that each client is receiving appropriate and effective case management services
• Conduct comprehensive assessments and develop comprehensive service plans that identify mutually agreed upon long and short-term goals
• Conduct face to face contacts (home visits/office visits) as specified in the service plans
• Review the case management service plans and conduct reassessments on a quarterly basis to ensure that services are appropriate for the clients' current needs
• Provide crisis intervention to clients and their families, as needed
• Maintain ongoing awareness of clients' medical conditions so that services are appropriate to changing needs
• Arrange support and home health care services as necessary, making referrals to medical, home care, mental health and/or substance abuse services
• Provide counseling and orientation regarding tenant's rights and responsibilities to maintain and retain housing
• Assist clients in locating alternative housing options
• Maintain and complete required documentation, including all contacts made with the client and any contact on their behalf
• Participate in discharge planning with hospital staff for a hospitalized clients
• Provide support and education to the client on budgeting to meet financial obligations
• Perform other duties, as needed

Qualifications:

• 1 year of fieldwork experience
• Bachelor's Degree
• Individual, Family and Group Counseling experience
• Experience with with Mental Health illness affected populations and/or Substance Use Disorder individuals.
• Knowledge of at least one of the following service areas: Homeless-related issues, Criminal Justice, HIV/ AIDS, Substance Abuse, etc.
• Extensive knowledge of Case Management principles and practices.
• Good initiative and learning ability of HRA-HASA Scattered Site Program Desk Guide and the HIV/AIDS Program, Office of Mental Health regulations
• Microsoft office proficient
• Solid problem solving and time management skills
• Great interpersonal skills
• Excellent communication skills (written and verbal)
• Strong attention to detail
• Highly organized

Desired Skills:

• Bilingual (English and Spanish)
• Experience in Scattered Sites Programs
• Experience using AWARDs & CARES documentation system
• Customer service and job readiness experience