Case Manager

EDUCATION AND EXPERIENCE

• Two years experience in the delivery of human services as a Case Manager within the past three years OR
• Bachelor's Degree in health and human services field OR
• Licensed in the state of Arkansas as a social worker OR
• RN, LPN

GENERAL DESCRIPTION OF POSITION

General Summary: The Care Coordinator is responsible for facilitating care coordination services for seniors and disabled individuals in need of enhanced services across multiple systems. The Care Coordinator works under the supervision of the Care Coordinator Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Perform individual needs assessment and develop individualized service plans in a face to face interview.

2. Compiles and maintains accurate case records as required. This includes documenting client’s condition, condition of the home, living environment, and success of plan delivery during client’s home visits.

3. Maintain contact with clients as frequently as needed to determine if services are being performed in accordance with service plan.

4. Communicate clients’ needs with the Independent Living staff in the development of the Independent Living program.

5. Establish a working relationship with an understanding of services provided by organizations in the counties. Promote effective and efficient utilization of community resources.

6. Be an advocate for the rights and needs of the elderly and disabled populations.

7. Performs community public relations activities to promote the Agency and increase public awareness of availability of services.

8. Install and monitor Personal Emergency Response Systems.

9. Job requires extensive driving.

10. Abide by the Case Manager’s code of ethics in all aspects of providing Case Management services.

11. Maintains inter- and intradepartmental work flow by fostering a spirit of cooperation.

12. Contributes to team effort by accomplishing related results as needed.

13. Job duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally either verbally or in writing.

SOFTWARE SKILLS REQUIRED Basic: 10-Key, Database, Microsoft Office/Typing

EEO/AA/F/M/Vet/Disabled

East Arkansas Area Agency on Aging is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.

Job Type: Full-time

Pay: From $16.55 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Work Location: In person