Carrier Representative

Join our team as a Carrier Representative! This position is responsible for ensuring that all logistics orders are filled with transportation carriers in the most cost effective manner. The Carrier Representative continuously searches to increase RJW’s carrier-base by sourcing out new carriers and building lasting business relations.

Essential Duties and Responsibilities:

· Broker available freight;

· Books orders with carriers via phone, e-mail, and use of load posting services.

· Contacts carriers and negotiates rate to move available freight.

· Contacts shippers/consignees for appointments.

· Monitors and participates in the dispatching of drivers when needed.

· Helps in the resolution of problems related to shipments when needed.

· Builds customer relations.

· Keeps customers informed of order status and potential issues.

· Keeps sales representative informed of order status.

· Provides quotes on new lane when requested.

· Builds carrier relations.

· Sources new carriers via phone and use of load posting service.

· Signs up new carriers via the RJW packet and enters into the Logistics software.

· Promotes goodwill with all carriers.

· Continuously expands the carrier base.

· Secondary duties

· Backs up Customer Service when needed.

· Backs up Track and Trace shipments when needed.

· Provides proof of delivery (POD’s) to customers when needed.

· Other tasks as assigned by manager.

Additional Responsibilities:

· Excellent verbal and written skills.

· Knowledge and ability to enter data in Logistics software.

· Excellent problem solving and resolution skills.

· Ability to work under pressure situations.

· Ability to multi-task.

· Detail oriented.

Qualifications:

· 1 year experience in the field of logistics and/or transportation.

Education and/or Experience Required:

· High School Diploma required.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Logistics: 1 year (Required)

Ability to Commute:

• Woodridge, IL 60517 (Preferred)

Work Location: Hybrid remote in Woodridge, IL 60517