Cargo Care Coordinator/Port Operations

This position is with NYK Group Americas Inc.

Each Cargo Care Coordinator cross covering for following area under coordination by Cargo Care Lead- Southeast, Gulf, Mid Atlantic and Northeast

(Cargo Care task in USWC is under USWC operation responsibility,

and be supporting by USEC Cargo Care unit when need back up)

Cargo Care Coordinator

Area of responsibility:Primary Port Newark / Northeast
Each Cargo Care Coordinator cross covering for following area under
coordination by Cargo Care Lead- Southeast, Gulf, Mid Atlantic and Northeast
1. Cargo Care Unit / Cargo Care Coordinator Direct Responsibilities

• Monitor cargo being received by designated terminals daily through their

reporting systems

• Verify cargo description and dimensions prior to internal reporting. Cross

check DR's with PRESTO bookings and terminal systems. Work with
terminals and in house Regional / Area Operations Managers

• File and store DR's received from the terminals
• Update cargo info in PRESTO through actualization process
• Disseminate ground lists twice a week for cargo in terminals
• Identify cargo that’s stuffed on mafis and ensure stuffing sheets in hand.

Details shared in respective lists• Assist with updating mafi inventory in RISING based on mafi in/outbound

• Communicate with OEM processors in order to capture cargo for load back

and include on Load Guides

• Capture transshipment cargo connections and ensure same reflected on

Ground and Load Guides

• Send out Load Guide for vessel load back as per the SOP
• Perform vessel close out in PRESTO once vessel has completed loading
• Send out OEM load confirmation once vessel sails
• Summarize terminal storage costs by customer account and provide internal

departments for customer billing

• Share internally any information received from terminals such as but not

limited to hours, schedules, space

• Serve as back-up for local Operations Team when needed

2. Supervise Cargo:

• Work with staff who will oversee cargo receiving in terminals.
• Understand and enforce cargo received is per NYK standards,
• Cargo is accounted for, reported, and staged in terminals for load back. Cargo

scheduled to load is accurate, properly marked/staged, and is reconciled with
stowage plans.
Port Operation:

Area of responsibility:Newark position supporting Northeast ports (Mid Atlantic as needed)
1. Vessel operations (general):
Under reporting line of the ROM, assist in supporting Operations with preparing
optimum ship schedules within the region, and other ports under HQ’s control as
needed. Coordinate with respective Port Authorities and agents best vessel berthing
for anticipated operations. Coordinate vessel operations with local terminals,
stevedores, processors, surveyors, and customers when lining up and attending vessel
operations. Schedules are shared and confirmed locally prior to vessel arrival, during
port stay, and upon sailing
2. Supervise Terminal Operations:
Under reporting line of the ROM, assist below jobs.

• Manage staff who will oversee cargo receiving in terminals
• Adequate yard space and daily receiving
• Enforce cargo received is per NYK standards
• Cargo is accounted for, reported, and staged in terminals for load back. Cargo

scheduled to load is accurate, properly marked/staged, and is reconciled with
stowage plans

• Summarize terminal storage costs by customer account and provide internal

departments for customer billing• Vessel close out
3. Vessel attendances:
Under reporting line of the ROM, execute below jobs.
Supervise cargo discharge and load operations at ports within region. May be needed
to attend operations at other ports as needed.

• NYK standards are being observed
• Stevedores following load plans, shifting, discharge as per instructed by

planning office

• Cross check/report stow plans, summaries, and actual space used when

loading. Pre and post vessel operations

• Provide handling notes for various cargo
• Furnish vessel attendance report outlining all pertinent operational info
• On vessel (s) or at Port (s):

Shall instruct Chief Officer or duty officer(s) necessary requirements and instructions
for safe smooth operations while on vessels.
Shall instruct Stevedore Supervisor/Superintendents necessary requirements and
instructions for safe smooth operations while in terminals.
4. Operational and Cargo related support:
Under reporting line of the ROM, execute below jobs.
Coordinate vessel operations with local port authorities, terminals, stevedores,
surveyors, and customers when lining up and attending vessel operations.

• Ensuring cargo scheduled to load is accurate, properly marked/staged and is

reconciled between load lists and stowage plans.

• Ensuring cargo scheduled to discharge is accurate and properly manifested.

Cargo plans, manifests, and documentation are reconciled prior to discharge.

• Yard space, routes, special needs considered for both discharge and load back.

5. Cargo and Port Investigation:
Under reporting line of the ROM, execute below jobs.

• Investigate/report cargo handling capabilities for ports as requested by upper

management and NYK offices/teams.

• Investigate/report port information as requested by upper management and

other NYK offices/teams.

• Provide feedback on cargo handling inquiries, with equipment / securing

requirements for safe handling of cargo.
6. Quality Control / Damage Prevention:
Under reporting line of the ROM, execute below jobs.
Monitor and Supervise local Stevedores’ performance within their region as stated
above. Work with Safe Cargo Work Promotions Committee members in sharing
quality information, resulting in damage free / high service quality for our customers.
Work together with our Claim Team as needed.7. Support in Vendor Contract Negotiations:
Under reporting line of the ROM, execute below jobs.
Provide intimate insight to Procurement on vendor performance in the areas of production, costs, challenges, and damages in order to best protect NYK’s interests
and lowering our operating costs. Help set up contracts in new port start up

8. Monitoring Agents’ performance:
Under reporting line of the ROM, execute below jobs.
Monitor/Supervise local agents’ performance in ports within their region.
9. Cost Control:
Under reporting line of the ROM, execute below jobs.

• Control and minimize vessel costs in areas such as but not limited to port, cargo, and terminal expenses. Coordinate with all parties as stated above
• Report on savings and expenditures monthly
• Check vendors’ invoices to ensure correct billing and charges
• Record payment and the production within their region
• Work with Cost Control Team for advance cost estimations as needed
• Prepare cargo resumes for port tariff payments
• Provide information and support during vendor contract negotiations

10. Marine Operational Technical Support:
Under reporting line of the ROM, execute below jobs.
Support various departments/offices with technical support as needed. Assist Upper Management as requested.
11. Customer Service Care and Support:
Under reporting line of the ROM, execute below jobs.
Maintain close contact and good relationships with the customers in ports. Share any feedback and/or requirements with RHQ/HQ. Support our Sales and CSR’s when dealing with customers.

ADA Requirements: Physical Requirements:

The employee is primarily seated while performing the duties of the position. Occasional walking, stooping, filing, lifting, or standing is required. The hands are regularly used to write, type, file, key, and handle or feel small controls and objects. The employee must frequently talk and be able to hear.