Address
Form of work
SalaryJob Description (summary)
- Deliver exceptional Customer Service
- Bookings, cargo tracking, coordination of shipments
- Follow up with handler, airlines and trucking companies
- Expedite transportation documents
- Sending the flight priority list, both passengers and cargo
- Manage customer’s claims and follow up until issues are completely resolved
- Review and analyze flight reports, and follow up with handlers and customers
- Promote the products and services of all airlines routes we represent
- Support other teams by assisting with bookings, issues and follow ups, as needed
- Perform other duties as assigned by management.
Requirements
- Available to work on Saturdays
- Immediate availability
Qualifications:
- Experience in Customer Service or sales in the industry of Air/Ocean Cargo, Logistic or Freight Transportation (preferred)
- Outstanding interpersonal and communication skills
- Outstanding verbal and written communication skills
- Strong work ethic
- Strong attention to details
- Ability to work independently and as part of a team
- Ability to deal with pressure and stress
- Ability to effectively solve problems
- Ability to manage multiple priorities in a fast-paced work environment
- Ability to work with demanding deadlines
- Excellent computer skills including proficiency with Excel
- Analytical and mathematical skills
We have a highly dynamic global work environment and we offer a competitive compensation package with excellent benefits, which include health and dental insurance, paid time off and 401K.
Globe Air Cargo is a General Sales Agent for the air cargo industry.
Find out more about our great company at www.ecsgroup.aero
Job Type: Full-time
Pay: $46,000.00 - $53,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Application Question(s):
- Are you authorized to work in the United States?
Education:
- Bachelor's (Preferred)
Experience:
- freight transportation, logistics, warehouse: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
