Address
Form of workOur Company
Equus Workforce Solutions
Overview
In this Career Coach role, you will be an integral part of the Operational team, responsible for advising, monitoring, and tracking customer participation. This position determines eligibility/appropriateness for the program through evaluation and document gathering. This role requires that you critique resumes and maintain an understanding of a vast array of occupations/careers for effective placement of customers.
Responsibilities
Qualifications
About our Line of Business
Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation's leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visit https://equusworks.com.
Salary Range
USD $20.00 - $21.00 / Hour
Equus Workforce Solutions
Overview
In this Career Coach role, you will be an integral part of the Operational team, responsible for advising, monitoring, and tracking customer participation. This position determines eligibility/appropriateness for the program through evaluation and document gathering. This role requires that you critique resumes and maintain an understanding of a vast array of occupations/careers for effective placement of customers.
Responsibilities
- Provides guidance and assists customers with job search strategies, personal career advisement, and training needs
- Helps customers identify and work with barriers to employment
- Maintains accurate and complete records and ensure smooth transition of cases across services and programs
- Responsible for managing day-to-day relationships with customers, ensuring their concerns are addressed promptly with a plan of action
- Assesses the need, authorize, and facilitate appropriate support services
- Demonstrates strategies for re-engaging customers after training completion, show effective use of the standards of the Case Management Model, and the policies and procedures for Career Advisement
- Ensures that highest quality, individualized services are delivered to the customer
- Ensures protection and confidentiality of participants' rights
- Successfully documents customer success stories internally and externally
Qualifications
- High School Diploma; Bachelor's degree or higher in a related field and/or two or more years of workforce experience with a passion to make an impact preferred
- Ability to relate to and motivate individuals, especially those facing barriers to employment
- Comfortable meeting multiple deadlines with conflicting priorities
- Creative and goal-oriented, work well under pressure, solutions focused and adaptable to change
- Exceptional computer, organizational, interpersonal, and communication skills and experience
- Self-motivated and flexible team player
About our Line of Business
Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation's leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visit https://equusworks.com.
Salary Range
USD $20.00 - $21.00 / Hour
