Career Advisor/Job Placement Assistant, Job Training Program (Culinary/Hospitality)

Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college's strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success. These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges.

Join a vibrant team of professionals in the Workforce Development Line Cook and Hotel Training Programs at the HCC MGM Culinary Arts Institute, Holyoke, MA. The Career Advisor/Job Placement Assistant provides educational, professional, and career development to students to inspire and empower them to achieve their career goals in the fields of culinary & hospitality. Assists with program intake/screening, career advising, retention support, referrals, job development, job placement and post-employment follow-up in order to meet program enrollment, placement and retention goals for grant-funded non-credit Line Cook and Hotel workforce Training Programs. Provides case management services to participants enrolled in programs; and maintains accurate attendance and other records required by funding agencies.This is a grant-funded position which could be renewed based on continued grant funding, under the overall supervision of the Assistant Vice President for Adult Education & Workforce Development. Classes are held daytime M-F, in-person at the HCC MGM Culinary Arts Institute, 164 Race Street, Holyoke.

Responsible for meeting or exceeding job placement goals as established by the grant funder.

Provides class instruction in areas such as resume & cover letter writing, job searching, interviewing skills and workplace professionalism skills as well as work one-on-one with participants to explore career options and develop pathways to future advancement in the field.

Assists participants in finding solutions to barriers that may impede program completion. Supports participants in meeting program retention goals. Makes referrals to appropriate support services to assist with program retention.

Assists participants with job search and job application process to find suitable employment.

Assists participants in completing resumes and cover letters, searching and applying for jobs, and job interview preparation.

Works with area employers in the recruitment, training and placement of participants.

Stays current on available jobs in the industry, vacancies at employer partners, and employer partner expectations.

Maintains constant contact with participants to support their growth and program completion.

Collaborates with instructors, other job placement/career development counselors, and program directors as part of a creative team, finding opportunities for further development and continuous improvement of programs.

Aligns program retention and placement efforts with other workforce development and transition to college initiatives of the Division of Business and Community Services.

Maintains accurate attendance records.

Maintains a file for each participant that includes documentation of employment status at time of enrollment, the required registration forms, a record of training services provided, case management notes, placement outcomes, and documentation for new employment and wage gain.

Maintains a database of participant demographic, progression, and employment information as required for status reporting.

Provides all data required to complete reports to the grant funder.

Performs other related duties as assigned.

REQUIRED:

Bachelor's degree in Counseling, Education, Hospitality and Culinary Arts, Communications, Human Resources, or closely related field, or an equivalent combination of education, training, and experience; Excellent interpersonal skills; proficiency in Microsoft Word and Excel; Strong verbal and written communication skills; Experienced team player with the ability to also work independently; knowledge of the basic work skills required by employers; Understanding of the barriers faced by low income populations, immigrants and refugees, and adult language learners; Ability to work effectively with a diverse faculty, staff, and student body; Ability to deliver services and instruction in online, hybrid, and in-person formats.EQUIVALENCY STATEMENT: Applicants who do not meet the minimum requirements are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position.
PREFERRED: Minimum two (2) years of experience and/or training involving career counseling, recruitment, or counseling; Demonstrated outcomes in program recruitment, case management, and/or job placement;Bi-lingual Spanish preferred.

Part-Time, MCCC Unit position
Compensation: $32.00/hour; no benefits
Hours: 18.5 hours/week. Daytime
Funding Source: Grant funded (Massachusetts Gaming Commission Community Mitigation Fund, Community College Workforce Education and Training Fund, other)

- All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.
- Pre-Employment Background check, including Criminal History will be conducted for all positions.

Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.