Care Coordinator, Icc, Greenfield

Do you connect and engage with children, youth and families with ease?  Do you find fulfillment in empowering others? Come join our growing team in the Greenfield area!  

Intensive Care Coordination is based on the well -known principles of Wraparound Care that respects and incorporates the needs and choices of the family with a focus on family culture and strengths. The Care Plan Team is chosen by the family and the team helps inform the family on the resources, supports and interventions that can support the family's goals.   

Coordination of Care has shown to have better outcomes in improving the lives of children and families and is a key component of our children's behavioral health system.  Care Coordinators work as a team with a Family Partner, an individual with lived experienced parenting a child with emotional/behavioral needs.   

What will you do as a Care Coordinator?  With training and support you will:

• Coordinate multiple services/supports for children and youth under the age of 21 with emotional/behavioral needs to develop an integrated Care Plan with the. 
• Facilitate Care Planning and learn the Wraparound Model of Care.
• Act as a liaison with partnering agencies, State agencies, school personnel, etc.   
• Meet with youth and families in their home, at the office and in the community. 
• Provide referrals and linkages to appropriate services.
• Support caregivers to learn effective advocacy skills. 
• Identify/engage the family's natural supports on the team. 

Qualifications

Master's degree in a mental health field (including, but not restricted to, counseling, family therapy, social work, psychology, etc.) from an accredited college or university. 

Bachelor's degree in a human services field from an accredited academic institution and one year of relevant experience working with families or youth. (additional life or work experience may be considered in place of the human services degree)

Associate's degree or high school diploma and a minimum of five (5) years of relevant experience working with the children age 3-21 with emotional/physical challenges, experience in navigating any of the child/family-serving systems and experience advocating for family members who are involved with behavioral health systems

CSO is committed to providing an inclusive, diverse and welcoming environment for our employees and communities we serve.  Bi-lingual (Spanish Speaking) Candidates are strongly encouraged to apply.  CSO is an Equal Opportunity Employer. 

Why CSO?

• Earn a Trauma Informed Training Certification (Core, Advanced, Clinical)
• Evidenced based training including Wraparound, Motivational Interviewing/ARC model, etc.
• Diversity, Equity and Inclusion (DEI) trainings and series offered with local experts
• BC/BS full health coverage (no deductible) and dental insurance.
• Generous paid time off including personal, vacation, sick and 11 paid holidays
• 403 B Retirement Savings Plan
• Cell phone discounts
• Flexible, supportive work environment

Benefits

We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a 403B retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances at group rates, including short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts. Our work environment is flexible and supportive, with ample opportunities for collaboration within and across departments, programs and locations. 

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From our early days as a child guidance clinic, we have expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families over the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey. EOE/AA