Medical Assistant/Phlebotomist (Joslin Care Coordinator)

** To be considered for this role, you must apply directly through our website www.joslin. org ( https://jobs-joslin.icims.com/jobs/3767/medical-assistant-phlebotomist-%28joslin-care-coordinator%29/job )

The Joslin Care Coordinator (Medical Assistant) assists patients, providers and staff in a courteous and professional manner throughout the patient’s visit.

Hours are Monday-Friday 9:30 am-6:00 pm.

Responsibilities:

• Maintains a clean and safe work area/exam room at all times
• Cleans and prepares exam rooms for patient /family
• Monitors activity on Next Gen White Board and initiate patient care dependent on cues from Next Gen flow.
• Greet patients by name (HIPAA compliant); identify self and explain your role
• Escorts patient/family to exam room and or other designated areas throughout the clinic
• Initiates patient intake process
• Properly identify patient (verify name, DOB) and label all specimens/tubes appropriately with three check accuracy and Central Workup Four Point Check.
• Interviews and performs medication reconciliation for new patients/families (diabetes and non-diabetes medication) ensuring accuracy of doses. Updates any patient concerns and or medication changes as necessary and alerts provider to such changes and or concerns.
• Updates pharmacy information
• Updates primary care physician information
• Records patient history and dates of required health information but not limited to: flu vaccine, last dated mammogram, and last dated colonoscopy.
• Obtains height, weight, blood pressure, temperature, finger stick glucose values, and EKG as necessary for patient visit.
• Perform finger sticks and phlebotomy and collect appropriate specimens
• Communicate with the providers and team of any patient whose vital signs, blood sugars and/or patient symptoms that are not within normal values.
• Appropriately Label(first and last name and date of birth) and download patient meters/pumps and print reports whenever needed
• Assist with updating patient’s medication and pharmacy information as requested
• Perform data entry efficiently in Next Gen and LIS
• Assist patients with getting ready for provider visit as needed
• Provide mobile phlebotomy assistance in other areas of clinic as needed
• Recognize low blood glucose and administer treatment according to clinic protocol and medical provider
• Notify team and provider of any blood sugars less than 70 or greater than 400 or any patient complaining of low or high blood sugar symptoms not limited to weakness, lethargy, vision changes, nausea, vomiting, or abdominal pain.
• Initiate 1903 call whenever needed
• Assist in training new personnel in the Clinic as appropriate
• Clean and restock Central Work , Units and exam rooms as needed
• Assist providers and patients with scheduling of appointments when appropriate
• Abide by Joslin Diabetes Center policies and procedures
• Other duties as assigned.

Qualifications:

• High School diploma
• Graduate of an accredited medical assistant or phlebotomy program – with certification
• Minimum 1 year of phlebotomy/medical assistant experience preferred
• Cardio Pulmonary Resuscitation (CPR) -American Heart Association (AHA)- certified preferred
• American Society for Clinical Pathology (ASCP) phlebotomy license or equivalent preferred
• Proficient computer skills
• Effective organizational and interpersonal skills to anticipate and react to the needs of patients and medical staff
• Ability to function in fast paced, diversified work environment
• Excellent communication skills

Joslin is an Equal Opportunity Employer of Minority/Female/Individuals with Disabilities/Protected Veterans. Joslin values diversity and inclusion, and we encourage diversity applicants.

Joslin Diabetes Center is an Equal Opportunity Employer and it is the policy of Joslin to prohibit discrimination of any type and to afford equal employment opportunities to employees, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, marital/parental status, disability status, protected veteran status or any other status protected by law.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work setting:

• In-person

Application Question(s):

• To be considered for this position, I understand I will need to apply on the www.joslin.org website. ( https://jobs-joslin.icims.com/jobs/3767/medical-assistant-phlebotomist-%28joslin-care-coordinator%29/job )
• What are your hourly salary expectations? (We are not asking for, and please do not provide, your current salary or salary history.)

Ability to Relocate:

• Boston, MA 02215: Relocate before starting work (Required)

Work Location: In person