Care Coordinator - Care Management Entity (Cme) Ic3- Metro Atlanta Area

Job Title:  Care Coordinator - Case Management Entity – CME-IC3

Shift:  1st Shift

Job Hours:  Day Shift 

• Shift: Day (1st), availability for weekend and holiday shifts required to meet the needs of the unit.
• Monday through Friday - Flexible hours.  Will require on-call. 

Location: Metro Atlanta

View Point Health is seeking Care Coordinators who live in the Metro Atlanta or surrounding area to join a team of professionals in an exciting rewarding program called Intensive Customized Care Coordination (IC3) which provides Wraparound services to youth and families for the entire state of Georgia. IC3 (wraparound) is a team based process that implements wraparound process to youth and adolescents ages 5-21 years old with mental health diagnosis. 

Intensive Customized Care Coordination (IC3) is a collaborative, oriented team approach that utilizes the wraparound process as the base for implementing services. The approach involves team members that include family members (when appropriate), therapist, doctors, community resources, natural support, and other child servicing agencies as active participants. Care Coordination (wraparound) emphasizes on shared decisions which encourages using the ten principles of wraparound, being supported by effective team progress, grounded in strength perspective, driven by underlying needs and determined by families ensuring that families reach their goals. IC3 are also highly coordinated with primary medical care with a focus on optimizing the families that is serviced with an overall mental, emotional and physical health.                                                                                                                                   

Job Description:

• Care Coordinators will work with the youth and families to development a plan of care, identify youth and family needs, make appropriate referrals, and develop crisis safety plans with youth & families
• View Point Health Care Coordinators (CCs) are creative and resourceful, driven by a heart for service, and passionate about helping youth with behavioral health needs to remain in stable recovery with their families and in the community.  
• Serving a caseload averaging 10 families at any given time, CCs engage with IC3 participants in a meaningful way from the point of intake to build trust, identify needs, and collaborate in developing a strength-based, individualized plan of care for the youth.  
• Effective Action Plans specify goals and strategies to address the medical, behavioral, social, educational, and other needs of the youth and family to better achieve self-sufficiency.  
• The CC communicates and coordinates care with the family and team members throughout each month to ensure delivery of supportive services, and the Action Plan, which includes the development of a Crisis and Safety plan, is adjusted at monthly Child and Family Team Meetings (facilitated by the CC) to reflect progress towards goals and any new needs or team members identified.
•  As supports and services are put in place, a strong CC prepares families for sustainable transition out of IC3 as their goals are achieved.
• All work done with or on behalf of and families is time-sensitive, based on weekly provision of services and mandatory monthly Child and Family Team Meetings, and it must be documented according to established policies in the youth’s electronic health record to be reviewed by the CC’s supervisor and other staff.  
• Good documentation and organizational skills are essential, and as work with a caseload of families can be unpredictable at times, taking initiative, being flexible, and possessing a willingness to be available for crisis calls on evenings or weekends is crucial to success in this role.
• CCs work independently in many ways but have the support of each other, their supervisor, and other VPH staff in the performance of their duties.
• Other duties as assigned 

Requirements/Competencies:

• Must be able to stand, sit, and kneel for long periods of time
• While performing the duties of this job, the employee is frequently required to sit, move about, hear and speak. 
• Must be able to lift 20 pounds
• Must be able to respond quickly to sounds
• Must have valid Georgia driver’s license and Motor Vehicle Record in accordance with company policy
• Candidates for selection must pass a criminal background check (including fingerprinting)
• Must pass a pre-employment drug screen and subject to random drug screens
• Any combination of training and experience, which would have enabled the applicant to acquire the necessary knowledge, skills and abilities   

Minimum Qualifications:

• High School Diploma or GED and three (3) years of case management experience  or two (2) years at and accredited college or university with at least 15 hours in social services related field. 
• Willing to travel to various counties in the region (eligible for mileage reimbursement)

Preferred Qualifications:  

• Bachelor's degree in Social Services or closely related field from an accredited college or university
• Knowledge of community resources
• Ability to work independently and as a team member
• Good verbal and written skills  

Benefits (for qualified employees):

• State Health Benefits Package (medical, dental, vision, life insurance, disability, long-term care, legal services, flexible spending accounts)
• Paid New Hire Training
• Company contributes additional 7.5% of salary to 401(a) Retirement Plan
• No employee deduction for Social Security
• Additional benefits such as legal services, Employee Assistance Program and discounted tickets to attractions, shopping, technology and travel
• Supervision, training, and continuing education opportunities available

View Point Health is an Equal Opportunity Employer:  View Point Health recruits qualified candidates for positions in View Point Health programs throughout its service area.  It is the policy of View Point Health to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

NOTE: This position is subject to close at any time once a satisfactory applicant pool has been identified