Job Description
Please apply through our careers site www.riolasvegas.com/careers: https://dreamscaperio.wd5.myworkdayjobs.com/en-US/Rio_Careers/details/Canteen-Food-Hall-Chef--Fast-Food-_JR100146?q=canteen
WHAT YOULL DO
As the Canteen Food Hall Chef, you will lead the day-to-day operations, team member engagement, and guest service delivery for food stalls located in the Canteen Food Hall, F&B support and F&B related events.
ROLE EXPECTATIONS
Responsibilities include, but are not limited to, the following:
Lead a collaborative and service-center team:
- Develop and lead a department where engagement, teamwork, and collaboration thrive.
- Promote and nurture an environment of service excellence by developing guidelines, procedures, and service expectations at each guest touch point.
- Hire, train and inspire the team members for front of house, and BOH positions. Provide both formal and informal feedback to team members. Resolve guest issues as they arise to grow guest loyalty and sentiment. Promote and develop a team-oriented philosophy, stressing the importance of providing unparalleled commitment to excellence in service through formal and informal feedback and recognition.
- Perform other reasonable duties and responsibilities as assigned.
- Ensure all menu costing is completed on a quarterly basis to better control food COGs
- Lead the communication, coordination, and rollout of new menus in all food stalls.
- Leads Culinary innovation of recipes, presentation, and execution throughout Food Hall.
- Create strategies to meet long-term goals and budgetary targets.
- Identify and remedy issues that impact service delivery or team member engagement.
- Ensure staffing levels and scheduling are conducted to ensure service levels and operational efficiency are in balance in conjunction with FOH managers.
- Stay current, knowledgeable of the latest in industry equipment, technology, and techniques, impacting operations and guest experience.
- Responsible for managing expenses in all areas in relation to guest experience and business volumes.
- Ensure quality, consistency, presentation and all brand standards are met within all culinary departments.
- Uphold safety and sanitation standards within all restaurants and Food and Beverage spaces.
- Uphold policies and procedures in areas of oversight to ensure elevated guest service standards.
- Work in collaboration with the Marketing and F&B teams to active F&B events in the Food Hall
- This position oversees all positions within the Culinary and Stewarding positions in the Canteen Food Hall.
- Associates degree in culinary arts, hospitality administration or equivalent blend of experience and degree.
- Five (5) or more years of Food & Beverage leadership experience in a large, fast-paced resort and casino.
- Strong technical knowledge of Food & Beverage management systems (InfoGenesis, Kronos, Stratton Warren, Workday), technical knowledge of data analytics systems.
- Experience leading teams, both in a bargaining and non-bargaining environment.
- Strong leadership qualities, sound judgement and superior decision-making skills.
- Excellent working knowledge of Excel, Word, Outlook, and Power Point.
- Work varied shifts, including weekends and holidays.
- Perform in a fast-paced, busy, and somewhat stressful environment, maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, team members and outside contacts while working under pressure and meeting deadlines.
- Strong track record of driving guest excellence through team member engagement and leadership development.
- Experience with planning and operations during system integrations and transitions.
- Must be able to qualify for licenses and permits required by federal, state and local regulations.
- Must be able to work under time constraints and within established deadlines.
- Must regularly lift and/move up to 25 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces.
- Work is performed indoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust and smoke.
Dreamscape is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Dreamscape makes hiring decisions based solely on qualifications, merit, and business needs at the time.